Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anonymous
from Philadelphia, PA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This product was super easy to install even for a non-DIY person like myself. The additional sensor, which sits in my third floor bedroom, is a huge help regulating temperature in the kind of vertical house I have, where the central AC unit is in the basement.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
Excellent Thermostat - No Apple Home Support
on September 3, 2020
Posted by: jammin59
from Nashville, TN
Frequency of use:Daily
Gender:Male
Builder supplied a Honeywell T5 in our new home. I am an Apple Home user, and wanted a geo-fence, remote-controlled thermostat that made life easy, and worked with this system. I read reviews, asked many questions, and was told the T9 would have Apple Home support "very soon". Honestly, being a home-control geek, I've had numerous wifi-enabled thermostats. This is the absolute best thermostat I've owned, with the ability to monitor multiple rooms, etc. But here we are, a year later, with many requests for status for Home support, and no support in sight.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Tyler, TX
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Really helps in keeping templates equal in different rooms. No more hot spots,
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from South Carolina
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thing is great! Gives us the flexibility we need in managing the house temps. Functionality from the phone app is great as well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Truly a nice upgrade to a necessity in every home
on September 3, 2020
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
This thermostat is truly well made and very easy to install. I love the sensitivity where it keeps my house comfortable without waiting too long to turn on or cycle every 10 minutes. My favorite feature is how it is web connected so I can connect with Google Home. This allows me to adjust my schedule and say "Ok Google Lightning" and it is programmed to shut off appropriately so power fluctuations don't damage the compressor.
Pros:
* Easy install and a help line that uses your cell phone as a pointer to help with wiring as needed
* Very easy to configure various heatpumps/a/c units and other more complex situations with multiple stages
* Absolutely love the additional room sensors you can buy to give you the right temperature in a room you are in
* Easy install and a help line that uses your cell phone as a pointer to help with wiring as needed
* Very easy to configure various heatpumps/a/c units and other more complex situations with multiple stages
* Absolutely love the additional room sensors you can buy to give you the right temperature in a room you are in
Cons:
* As mentioned there are few. First one will be that going through the set-up wizard, I wasn't fully clear whether the heat pump valve was set-up correctly. First time cool gave off heat. With one call they helped me change that setting
* The sensor humidity levels are about 10% higher than actual. We have two of these units and 5 incremental sensors, each show the same 10% higher than our current gauges. It is not an issue, the units keep us very comfortable
* The menu might need a little work. Many times there is a "done" button but that doesn't work, you have to hit the back arrows on the top left to get back to main screen. Again little details.
* As mentioned there are few. First one will be that going through the set-up wizard, I wasn't fully clear whether the heat pump valve was set-up correctly. First time cool gave off heat. With one call they helped me change that setting
* The sensor humidity levels are about 10% higher than actual. We have two of these units and 5 incremental sensors, each show the same 10% higher than our current gauges. It is not an issue, the units keep us very comfortable
* The menu might need a little work. Many times there is a "done" button but that doesn't work, you have to hit the back arrows on the top left to get back to main screen. Again little details.
Overall I would HIGHLY recommend this brand and this unit. It really has made something we use more useful and enjoyable to use in Florida.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Lake Lure, NC
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Easy set up and great features with the Honeywell app!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
This Thermostat keeps asking me to set date and time
It keeps losing internet connection and it is 15 feet away from the Wi-Fi Extender
Doesn't work with the mobil app, had trouble setting it up
Don't buy it, return it for your money back.
It keeps losing internet connection and it is 15 feet away from the Wi-Fi Extender
Doesn't work with the mobil app, had trouble setting it up
Don't buy it, return it for your money back.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Rocklin, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is a great thermostat. With the remote monitor it has resolved a problem we've had for years with our cooling. Supper easy to install and it has a great interface with WiFi access as well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com