Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
Hope it will last
on September 21, 2020
Posted by: Anonymous
from Nashville
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Hope it will last My last Honeywell thermostat lasted approximately four years if this one starts malfunctioning in four years I will be upset.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
The T9 smart thermostat
on September 20, 2020
Posted by: Anonymous
Verified Purchase:Yes
The T9 smart thermostat works great I had the T6 manual thermostat. The T9 plugs right in with no additional wiring. works great on my smart phone.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Network Connectivity
on September 20, 2020
Posted by: Anonymous
from Fernandina Beach, FL
Gender:Male
Verified Purchase:Yes
5 star product but be aware that setup requires a 2.4GHz WiFi network.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
A Great Addition to My Home
on September 20, 2020
Posted by: Anonymous
from Jefferson City, Missouri
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I purchased the T9 thermostat with one remote sensor, then added 2 more. I think the use of more remote sensors has added to the efficiency of the unit. I've noticed the temp is more steady through the house throughout the day, and I like the auto sensing, so it will switch to heat without me having to remember to do so.
I've got a remote sensor in my living room, my main bedroom, and my home office. Through the day, the temperature in the house is averaged based on the "active rooms" (those with motion detected) only. For instance, it is Sunday as I type this, and no one has been in the home office, so that sensor is excluded from the temperature average. The T9 is basing the house temperature only from the main bedroom and the living room sensors.
All in all, this should help keep my home more comfortable, and even better, help to reduce my energy costs.
At night, I've programmed the T9 to use only the "specified rooms," not the "active rooms," and have specified only the main bedroom remote sensor until 6:00 AM. At 6:00 AM, the system returns to "active rooms" and uses the rooms that have motion.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Read the instructions
on September 20, 2020
Posted by: Anonymous
from Guelph ontario
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Easy to use once installed. Read the directions carefully and take a picture before you dismantle the old unit.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Remote sensor helps manage the guest room comfort
on September 18, 2020
Posted by: Anonymous
from Las Vegas
Frequency of use:Monthly
Gender:Male
Verified Purchase:Yes
So far we like this thermostat. The remote sensor allows us to help manage the temperature in a guest room when it is occupied. When no one is staying with us, the thermostat ignores the temperature!
The screen and phone interface are pretty straight forward. We have a Honeywell Lyric in the other level of the house and while not as stylish, we like this model better. We manage both thermostats remotely with our phone from a single Honeywell app.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Great Quality
on September 17, 2020
Posted by: Anonymous
from Edmonton, AB
Frequency of use:Daily
Verified Purchase:Yes
Easy to Install, remote sensor works great - really helps balance out the temp in a 2-storey. Looks great, love the backlight control.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Great, But Requires An Education For Installation
on September 17, 2020
Posted by: Anonymous
Verified Purchase:Yes
It's a very sophisticated thermostat. I would have given it 5 stars except that the instructions on how to install it in an older home are useless. Resideo does have a help line, but getting through requires a wait time only a person of total leisure might have, certainly not one who has a job. Besides, if you have that much time on your hands, you probably can afford an electrician to figure out the installation. It was a bear requiring a great deal of self-education and an external 24 volt power supply. However, once installed it was recognized by my WiFi and has worked flawlessly.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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