Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Home Upgrade
from Midwest USA
Verified Purchase:Yes
It’s everything I had hoped a wireless thermostat to be.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Flaw in design feature, support issue.
on December 29, 2023
Posted by: Tee Gee
from Wisconsin
While I am satisfied with the product as a hole, I cannot understand why a design feature has failed, why support only offers circular reasoning, and they cannot fix the issue.
The feature that can send an email if an under/over temp or humidity problem exists, sends that email, using a light gray font on a white background that can barely be read indoors and completely impossible outdoors. Support says that cannot be fixed. Perhaps they should discontinue that feature altogether as it is useless. If this is not important to anyone, then the T9 is a good choice.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, tech support, January 3, 2024
Hi Tee Gee, thank you for bringing this to our attention. We highly appreciate your feedback and take your comments as we move forward. If you need assistance with your thermostat, please feel free to visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Posted by: Jeff PM
from Long Beach, MS
Verified Purchase:Yes
I really like this thermostat and the functionality of it. However there are a couple of items that I don’t like about it. The first one is just really about looks. They do not make a vanity ring for the thermostat to trip it out just in case you did have some mounting imperfections. The other dislike is pretty major in my opinion. My thermostat is constantly loosing connectivity even though it is extremely close to my router and it’s not a connectivity. I mainly bought this thermostat for its scheduling and app functionality but when it’s always losing connectivity it really takes away the ease of remotely accessing the thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Sasoon3000
Verified Purchase:Yes
using it for some time, it is easy to use, good touchscreen, and app
Written by a customer while visiting resideo.com
Posted by: Brother Steven
from Fresno, California
Verified Purchase:Yes
These thermostats are their subsations avereage the temps in the room so as not to over heat or over cool. Combined with our solar panels and heat pump the savings are substantial.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: T9 Smart Thermostat
Verified Purchase:Yes
Works great. We’re gone for the winter and can keep an eye on what’s going on for the heat or Air from Florida
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: G Fuchs
from Prince George, BC Canada
Verified Purchase:Yes
Well worth the money. Gives me more control of the temperature balance throughout the bedrooms. Of course one does need to buy the sensors. Great combination. Looking forward to buying one for the basement as well. The hydronic baseboard system is very basic as it only has 3 zones, and I'm sure it would be even better if it was used in a heat/cool environment.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Santa Rosa, California.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It is complicated and difficult to use. I had calls with technicians and the options promoted for this product are incorrect.
Written by a customer while visiting resideo.com