Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anonymous
from Indianapolis, IN
Gender:Male
Verified Purchase:Yes
Good thermostat. I really wish it showed what stage it was putting my hvac unit into.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
In order to see the sensor on your device, the process is arduous. Tried to google and didn’t find an answer. You must go into the master, tap on that, then go into settings, then tap on that. The software should allow you to see the sensors as easily as the main T9/T10
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Syracuse, ny
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Remote sensor will not connect. I have called helpline 4 times, only once did someone answer, he could not help, so he went to get an expert, 30 minutes later the line disconnected. Thanks a lot. Still not functioning
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I've been using this thermostat for a few weeks and it is a decent system. However it falls short in several areas.
I have added several motion detectors and while I have the app linked to my phone, there are times when someone is home who does not have the app signed into their phone.
The motion detectors should be able to detect a presence in each room and enable home schedule.
Additionally, the geolocation functionality should be able to work without internet, just using local connection from the phone to the thermostat, as well as additional schedules such as a morning cool/heat and then return to a more cost effective daytime temperature, I clouding peak hour charge temperature schedule.
I have added several motion detectors and while I have the app linked to my phone, there are times when someone is home who does not have the app signed into their phone.
The motion detectors should be able to detect a presence in each room and enable home schedule.
Additionally, the geolocation functionality should be able to work without internet, just using local connection from the phone to the thermostat, as well as additional schedules such as a morning cool/heat and then return to a more cost effective daytime temperature, I clouding peak hour charge temperature schedule.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Selkirk, Ontario
Gender:Male
Verified Purchase:Yes
Easy install and love controlling temp with phone.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Pittsburgh, PA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It’s super easy to use! We returned our Nest and exchanged it for the Honeywell. We really like the geofence feature. I guess the Nest has that also but we had to have multiple apps to use it. Honeywell is must more straight forward.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
One major flaw: too bright, returned because of it
on October 3, 2020
Posted by: LucMag
Frequency of use:Daily
Gender:Male
Everything about the T9 works great. However, must return the product as we have it in our bedroom and even with the dimmest standby setting the face plate is too bright. You can set to turn the screen off, but once you tap the screen it goes to 100% brightness. Illuminating the room and waking anyone up. Seem ridiculous that once you tap the screen it goes so bright and can’t control the active brightness. Needs a firmware upgrade but since not available will return. Need to be able to set active brightness.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Flint, MI
Frequency of use:Daily
Verified Purchase:Yes
its a good thermostat, it doesn't have as many features as the more expensive ones, but it works, gives me local weather indoor and out, connects to the net I can change temps from anywhere, Im happy with it for what I paid for it, Im just not extatic what it for what I paid for it :)
I would recommend this to a friend!
Written by a customer while visiting resideo.com