Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
Simple, easy to use.
on October 12, 2020
Posted by: Anonymous
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Was originally hoping for some sort of usage reporting or stats on the app, but not a deal killer. This works beautifully. No frills. Simple usage. Easily installed. Great customer service from Honeywell/Resideo
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great zone control
on October 12, 2020
Posted by: Anonymous
from Palm Springs
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great at multi zone home however the contractor put one of the thermostats in the hallway to cool two rooms add a new thermostat the hallway and two sensors keeps both rooms perfect temperature now
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Current outside weather lost in 2 occurrences
on October 11, 2020
Posted by: Anonymous
from Unionville Ontario Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Purchased 1 mth ago had to reset to get current weather
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great thermostat
on October 10, 2020
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great item and very easy to install and super easy to work from phone
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Smart Thermostat
on October 9, 2020
Posted by: Anonymous
from Ponchatoula
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat works very well with my equipment and it is very easy to set up.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Good purchase
on October 9, 2020
Posted by: Anonymous
from Dallas, Texas
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Was difficult to get it to connect to my phone, but eventually got it working. It's easy to use and i like that I can change the setting without going to the thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy to install.
on October 9, 2020
Posted by: Anonymous
from West Lafayette indiana
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install, very nice look on the wall. This really makes the house look like a million bucks.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
T9 Thermostat - zero support
on October 8, 2020
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat works ok with the app. I have a T5 that is HomeKit compatible, I bought this thinking it was as well. I have a split level system and tried to contact tech support which turned into an endless loop of call this number, no we don’t support this product. Call this number, we aren’t available, email us, generic canned response asking to allow time to follow up, then call this number. I finally figured it out, but received no support.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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