Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Solid Smart Thermostat
on August 15, 2025
Posted by: s.lady
from Austin, Texas
Verified Purchase:Yes
This is a great thermostat! Never really liked the Nest. This is easy to understand and control
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Good but could be better
on August 14, 2025
Posted by: James O
from OK
Verified Purchase:Yes
Thermostat has good features but could be improved upon. Having a low setting during times would be helpful. With most power companies in the US there are plans which allow for reduced rates during non peak times and increased rates during peak times. If the thermostat had the ability to set criteria for these times it would help save energy and money. Would also be nice if the stat could link to Airbnb, like Schlage smart locks, This would allow for the place to be heated/cooled to an enjoyable temperature for the guest without the user having to manually manage.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy to use
on August 14, 2025
Posted by: CindyB
from Custer SD
Verified Purchase:Yes
Easy to install. Works great and app is friendly. Would recommend over the nest
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Only issue with the thermestate
on August 13, 2025
Posted by: Driver2life
from vacaville ca
Verified Purchase:Yes
Love the ability to control by phone or app. Love the ability for multiple thermostats to average temperature. Wish we could have a temperature range so the air conditioning does not come on and off at a single temperature degree. Example would be have a range between 74 and 71. I would cool to 71 and instead of turning on at 72 to cool to 71, it would turn on at 74 and cool to 71. Save the cycles and contacts.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Convenient and Easy to Use on the Go!
on August 10, 2025
Posted by: Queenross
from Houston, TX
Verified Purchase:Yes
Having this T9 Smart Thermostat is definitely making life easier for me. The ability to control the temperature when I’m away from home is so convenient. It was easy to setup via the App and allows me see everything concerning the unit directly from my phone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
More zones
on August 9, 2025
Posted by: RickE
from Texas
Verified Purchase:Yes
Need more rooms to be auto controlled by time. Right now I just have two areas.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great sensor feature
on August 8, 2025
Posted by: Karlo T
from Texas
Verified Purchase:Yes
Great thermostat, now I can turn remotely before coming home. The sensor help me to have a better temperature control because there was an small difference between the thermostat location and the bedroom, about 3°F now the room is more comfortable.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Not great
on August 6, 2025
Posted by: 123asd123
Verified Purchase:Yes
It's ok. I upgraded from the T6 which was totally not usable. T9 is a good upgrade if you can get it for cheap with sensors. However, the app doesn't works sometimes. Geofencing is basically useless since it doesn't work. The app is super basic and doesn't support many modern features. Scheduling and sensors work well.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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