Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
2
Temperature swings wildly
on September 17, 2023
Posted by: JayZee
from Denver
Frequency of use:Daily
Gender:Male
I have had this for a few years and have had no problems except recently the temperature reading fluctuates by 8 degrees. It causes the house to get super cold or warm. I have bought a few digital thermometers to check the T9 and it is way off and changes in minutes. Please help!
No, I would not recommend this to a friend.
Response from resideo.comBy -Joey, Customer care, September 18, 2023
Hi Jayzee, We're sorry to hear you're having trouble with your unit. Please feel free to get in touch with us to troubleshoot this, you can find all the ways to get in touch with us at the top of this page.
Written by a customer while visiting resideo.com
Posted by: David Plantation
from Plantation, Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great Thermostat with Wi-Fi Access to control from away from home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Marjie
Verified Purchase:Yes
Nowhere in the instructions did it say that the Honeywell Home appis noe Resideo... once I figured that out, installation was simple.
.. Watch the setup video!
.. Watch the setup video!
Written by a customer while visiting resideo.com
Posted by: Sammy Hargrove
Verified Purchase:Yes
Once I had the common wire, the thermostat was easy to install. It has a very nice presence, is user-friendly, and it’s wonderful to be able to control it remotely so easily.
Written by a customer while visiting resideo.com
Posted by: JMF SC
from SC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The t-stat was relatively easy to install and get up and running. I struggled with the app a bit, not knowing which one to download because of the name changes between Honeywell and Residio. The instructions were not clear on this and the website less helpful. It was trial and error to find the right app and get it going. Once it was downloaded, the app worked well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Heather Florida
from SW Florida
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I like that I can control it from my phone, but the app is so slow. Sometimes it won't even open.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Does not work with Alexa or Ring
on September 22, 2023
Posted by: Douglas79
from Atlanta, Ga
Frequency of use:Daily
Gender:Male
The Honeywell App works but it does not work with Alexa or Ring. I have talked to support and they are no help.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Raul23
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Esay to use and keep the house in the right temperature I love it
I would recommend this to a friend!
Written by a customer while visiting resideo.com