Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
3 out of 5
3
No wall plate is available for T9.
on November 19, 2020
Posted by: Thomas T
from Fortson Ga
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Thermostat works as advertised but there is no wall plate to cover the space left from old equipment. Honeywell has produced plates for other models, but of course they do not fit.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Easy setup, good range, poor programming options
on November 19, 2020
Posted by: Max Power
from 11357
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thermostat was very easy to and set up. It looks good on the wall although I wish it came with a backing plate to cover the space where the old thermostat was. The remote sensor has a good range and works from a different floor, through walls & doors and across my entire house. My least favorite part of the thermostat is that the programming options are very limited. Temperature Shown is the remote temperature only not temperature in the room where the thermostat is installed. You have to go through several steps to see the temperature in the room where the thermostat is. It also tends to overheat the house by a couple of degrees. It's supposedly a learning thermostat so maybe that will get better . The thermostat and remote sensor temperature is not room temperature but some odd algorithm supposed to mimic how people feel temperature. This is very different from any other thermostat I've ever owned. That said, it does what it's supposed to do and works for my house
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Look no Further.
on November 18, 2020
Posted by: Adam B.
from Jupiter, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Amazing Thermostat, Very intuitive and easy to use. App is great and works perfectly.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 smart thermostat works well
on November 18, 2020
Posted by: Anonymous
from California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It works as advertised. Easy to control from the device itself or from an iPad.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Great replacement for analog, barely "smart"
on November 18, 2020
Posted by: Ohio1
Frequency of use:Daily
Verified Purchase:Yes
This is a great thermostat for someone that is older or does not deal with technology well. It is super easy to use, sets up easy and clearly shows when it is active. One major flaw is that the display only shows the active monitor reading and not necessarily the temp in the room with the thermostat unless that is the only place it is getting the reading. It should split screen between the active and the actual thermostat. If you are tech savvy or want control over your settings or have a duel fuel system or want the actual temperature outside of your house (not just the internet temp) or want to control your heat pump seperately or change the balance point with your thermostat then this is definitely not the thermostat for you. It would also be nice to control the amount of swing in the temp. This one keeps it exactly where you set it so it runs more than it has to. Great replacement for an analog dial, barely "smart"
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Versitile
on November 18, 2020
Posted by: Master electeician
from Alberta canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
These are great and fairly versitile, the only issue i have is that I have 4 heat zone in my house for a boiler. It would be great if there was a method to marry this thermostat with the remote thermostats so i could control my 4 heat zones, as it stands i would have to buy 4 T9 thermostats to make my house work. And in the future I want to increase my heat zones to 7 to make my system more efficient.
I think its really great I can add 20 remotes, but when i cant use these to any more advantage other than checking temperatures around the house it is very frustrating based on the cost.
Other than this issue i am very happy with my T9
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Finally I Have an Evenly Heated House
on November 17, 2020
Posted by: Eric R
from Portland, OR
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thermostat’s primary benefit (to me) is that you can add remote temp/humidity sensors to the system. This has allowed me to get real-time readings in multiple rooms over both levels in the house, and to use that to adjust the airflow in my HVAC system (via dampers) to produce even temps throughout. This has never been possible before and has greatly increased the comfort in my entire house (not just the hallway with the main thermostat). If this is not possible with your HVAC system design, you can choose to use the sensor(s) in the room(s) that you wish to prioritize and have the system keep working until the desired temps are reached. Very cool.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Excellent buy
on November 17, 2020
Posted by: E.T.
from Washington
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Excellent and solid product. It works like a charm!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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