Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1
Change the temp of my home without my consent
on June 21, 2023
Posted by: Jordanb
from Dallas
Frequency of use:Daily
Gender:Female
We are in the middle of summer. I got no notification whatsoever. My son was sleeping upstairs with a blanket and I go up there to hear him crying and sweating because it’s 86°. Had I waited any longer? It could’ve been a very dangerous situation, for my baby. The temperature changed itself. I was told this is for “energy conservation” This is criminal.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Phong V.
from CA
Gender:Male
Verified Purchase:Yes
UI/UX for app needs improvement. App does not show temp for extra sensor.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: DebbieK
from Kansas
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It was difficult to get installed not enough information and after 2 years it is installed. Works great.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: LaurenDaly
Verified Purchase:Yes
Easy to install, easy to use; offered feature to lock a temperature range that we were looking for; works great!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Krisj
from Ohio
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I liked how easy it was to install. I like the option of programing a schedule or using geofence. I don't like how the schedule is not always followed. For some reason the thermostat will only cut on for 10 bursts when I know the target temperature couldn't have been obtained in that short time frame. I don't like waiting 2 days before finding out the runtime of the furnace. My previous thermostat showed runtime the day of. I really thought about taking this back to get another thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Robert1079
from Chico, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I love this thermostat, it's a major upgrade. Great seller good communication and super fast shipping
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: BC-STL
from STL, MO
Verified Purchase:Yes
This will be our third Honeywell smart thermostat that we have had.
The original that we had years ago was the Lyric Round and it stopped working, so we purchased a Smart Color, which is a great thermostat as well and very easy to use.
Nothing was wrong with that, but decided to upgrade to the T9 with remote sensor, so we could put one on our second story.
It has been a great benefit to having the sensor to help balance the temperature in the house in the geofencing is a great feature as well.
The original that we had years ago was the Lyric Round and it stopped working, so we purchased a Smart Color, which is a great thermostat as well and very easy to use.
Nothing was wrong with that, but decided to upgrade to the T9 with remote sensor, so we could put one on our second story.
It has been a great benefit to having the sensor to help balance the temperature in the house in the geofencing is a great feature as well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mike P 2
from New York
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thermostat was easy to set up. Having a second sensor for the master bedroom is a great feature. And I'm learning more as I go, setting up schedules that balance the room temps the way I want them to. Good product.
Written by a customer while visiting resideo.com