Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
T9 is fine
on December 2, 2020
Posted by: SAM IAM
Verified Purchase:Yes
Does a wonderful job of doing what a thermostat does. Had a few challenges getting it hooked up correctly. Had to Google how to link this to Alexa. There were no instructions included or on the Honeywell web site to do so. Having multiple sensors is a big plus.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great thermostat
on December 2, 2020
Posted by: Russell
from Pawleys Island, SC
Gender:Male
Verified Purchase:Yes
Works great for a part time condo. I can check inside temp, change settings, etc from anywhere.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Wish the geofencing feature worked
on December 2, 2020
Posted by: Burger
from Utah
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Nice thermostat. Easy to install. But the geofencing doesn't work. Always shows someone home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Simple and easy
on December 1, 2020
Posted by: Pete J
Gender:Male
Verified Purchase:Yes
Easy to install, easy to set up!!!!
With the app on the cell phone, easy to control at home or away from the house
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Simple Install and Works Great!
on December 1, 2020
Posted by: a. Chong
from CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
love having a smart thermostat where I can manage, automate, and monitor the temperature of the house even remotely.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Not bad
on December 1, 2020
Posted by: Darth Vader
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
My only complaint is there is no vacation schedule you can set. Or at least I cannot find it. Otherwise a great product that links to our Lyric security system
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
5 stars
on November 30, 2020
Posted by: MMKK
from London ON Canada
Gender:Male
Verified Purchase:Yes
Great product. Works very well. Very easy to use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Not enough flexibility for a "smart" thermostat.
on November 30, 2020
Posted by: W Leone
Frequency of use:Daily
Verified Purchase:Yes
I got this since I have a three floor house and the temperature between them varies considerably. By supporting remote sensors it can give an average temperature between chosen floors for each set point (just remember to change the batteries every year...).
Unfortunately there is no way to get it to circulate air when the temperature differential reaches a certain point; the only circulate option is a fixed percentage of time on whether or not it's needed. Additionally, the thermostat itself has no battery backup for the internal clock. If you want the clock to auto-reset, not only does it have to be on WiFi (it picked up my router's time server) but without the app you cannot control the timezone (mine was stuck to UTC until I added the app).
Additionally, there's no real integration with other smarthome items. If you're looking for more flexibility and no reliance on an app that may be discontinued at any point, I recommend the Z-wave one, but you'll pay more for a hub and sensors. The app is kind of handy in a house like mine, but it's slow to load.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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