Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
Easy to setup. Unfortunately no reporting.
on December 9, 2020
Posted by: Anonymous
from Nova Scotia
Frequency of use:Monthly
Gender:Male
Verified Purchase:Yes
The T9 was easy to set up. The 'smart' aspect of it only includes remote control from the app but it doesn't provide any reporting like some other smart thermostats do. I had to turn off Notifications because it was beeping every time the thermostat dropped off WiFi which happened occasionally. Fortunately it would always reconnect by itself. We wanted install this on a junction box but the T9 doesn't come with the adapter that you need for that so we had to improvise. If you're mounting on drywall then it will be fine.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Highly recommend staying away!
on December 9, 2020
Posted by: StephenM
Gender:Male
Verified Purchase:Yes
I would not recommend this to anyone. I own an IT company and with the manufacturers support we could not get these devices to work unless I installed a router from 10+ years ago. It constantly fell offline and made it difficult to work with.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
do what you say
on December 9, 2020
Posted by: Customer 1a
from Arizona
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It works just as advertised I am very satisfied and thankful
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great thermostat
on December 9, 2020
Posted by: Tyler H
from New Jersey
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great piece of technology. The install was easy and the functionality is a lot smoother in other devices I have used.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Prevent a disaster
on December 8, 2020
Posted by: Debbie P
from Tennessee
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
The reason for my purchase of T9 was peace of mind. Recently our heat pump had some mechanical issues. We travel for long periods of time and with a regular thermostat our pipes could have been frozen from this issue and we would have returned home to a disaster. Love this thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Amazing System
on December 8, 2020
Posted by: CMAZ
from Phoenix, AZ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Amazing and Simple system to use. Only thing is to make sure that your unit has the C (common) wire hooked up. If this is not it can be a little tricky to install but once it is the systems ease of use is amazing. I purchases extra sensors for around the house and it makes the average number of them to keep the correct temp
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Absolutely love this
on December 8, 2020
Posted by: Austin S
Frequency of use:Daily
Verified Purchase:Yes
Awesome product!!! EXTREMELY easy to install definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Very easy to follow instructions
on December 8, 2020
Posted by: Ohana Memories
from Florida
Gender:Male
Verified Purchase:Yes
Very easy to install and well written instructions. It was nice to view online videos of the installation process that matched whatwas on the thermostats screen.
All the features worked as advertised including one remote sensor, setup could not have been easier.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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