Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
T9 Smart Thermostat
on December 13, 2020
Posted by: JamesP
from Texas
Gender:Male
Verified Purchase:Yes
Absolutely one of the best thermostats I've ever had. I've run several of the other smart digitals and I can tell you the T9/T10 series for me ranks top.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Smart device success!
on December 12, 2020
Posted by: ST@R
from Kingston, ON
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
So far we absolutely love it. Pretty easy to install (we had to do a few more steps as our thermostat and furnace were older. We are using with Alexa Show and love that we can turn the heat up and down from anywhere. We have used the GeoFencing feature as well that was simple to set up. Looking forward to getting the room sensors to control the temperature source.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Awful customer service
on December 12, 2020
Posted by: Poor service
Verified Purchase:Yes
Device is NOT easy to set up and there's no customer service!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
So close to a DIY-able zone system...
on December 12, 2020
Posted by: EkimNosredna
from South Dakota
Gender:Male
Verified Purchase:Yes
It'd be nice if it didn't beg for a review after turning it on...
It is nice to have room sensors, but I wish they had a way to tie to dampers, that way there would be a simple way for regular people to diy a zoned system.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Not as good as advertised
on December 12, 2020
Posted by: BobC
from Bellingham, WA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Quite disappointed. Some functions work some of the time.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Subpar
on December 12, 2020
Posted by: WXYZ
Frequency of use:Daily
Verified Purchase:Yes
Looks great. Doesn’t work so great. Geofencing doesn’t work. Either does the scheduling. I have it programmed to set back while I’m away and I’ll go to work and then check on the app on my phone to see if it’s followed the schedule, and nope. Have to manually set temps. Everyday. My old Honeywell 6000 worked flawlessly and I only upgraded for the sleeker design and look. Not very happy.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great !
on December 12, 2020
Posted by: Anonymous
from Arkansas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It's a great device I only wish the seperate room sensor were sold at the same place the thermostat was I didnt buy the pack with just one sensor . That's seemed senseless
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
solid
on December 11, 2020
Posted by: Wayneb
Verified Purchase:Yes
set up and use is easy, would love a preference to control the swing differential
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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