Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Ricer50
from Cranbrook
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Love the ease of it, straightforward not complicated to use. Hesitant on blue tooth but so glad I chose it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Golfnut1944
from Arizona
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Like the unit, especially the remote sensor. The instructions were a bit confusing to me.
I can normally change out a thermostat myself. This one because of the wiring issues I had to have a professional do it. I like the ability to remotely control the unit. I have struggled between a 3 star and 4 star on this review. I gave it a 3 star only because of the installation issue. It really does a great job for us.
I can normally change out a thermostat myself. This one because of the wiring issues I had to have a professional do it. I like the ability to remotely control the unit. I have struggled between a 3 star and 4 star on this review. I gave it a 3 star only because of the installation issue. It really does a great job for us.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Great Product. I would recommend this to everyone.
on December 18, 2020
Posted by: Bob P
from Manhattan, KS
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy setup. Works perfectly. The installation instructions were very clear
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: DianaColorado
from Grand Junction Colorado
Frequency of use:Monthly
Gender:Female
Verified Purchase:Yes
Would not set or program right away. Had to keep trying. Little nerve racking
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Caused issues where a T6 was working flawlessly
on December 17, 2020
Posted by: Marco G
from San Diego
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Doesn’t work as expected. Wanted to replace my T6 Pro with the T9. They use the same wall plate. I bought 3 T9 for my system. When installing the T9 I didn’t have to change the cabling . Issue was the T9 must work different than the T6 because it ran with fan permanently on and I couldn’t select the cooling mode. Tried to reach support via chat and phone. Never got through. Put back T6 and everything was working again. Sent the T9 back. Bad product and bad customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: don'tbuyhoneywell
Verified Purchase:Yes
didn't work out of the box. had to get on the phone with support. a "hard reset" fixed the issue. not a good sign. going to return it.
Written by a customer while visiting resideo.com
Customer Rating
5
Great thermostat. House is more comfortable.
on December 16, 2020
Posted by: Anonymous
from Madison, Wisconsin
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and great scheduling features. Being able to control the furnace from different rooms thermostats is a great feature. Bedroom controls the temperature at night and family room during the day. Another great feature is the geo dense allowing to set back when away from home and warm up before arriving home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: CoryS, IN
from Fort Wayne, IN
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We LOVE this stat, easy to install. It comes with one wireless remote sensor and you can add up to 20 more! Our daughters bedroom is furthest from the furnace and is located on the West corner of the home. It is always cold in the winter and hot in the summer. We just laid the remote sensor on her dresser and the entire home has more of a balanced temperature. Yes the furnace runs more, but you can't have comfort throughout the home and low energy bills unless your ductwork was designed with zone dampers initially (majority of homes are not). Highly recommend for those troubled homes with those couple of rooms that are never comfortable.
I would recommend this to a friend!
Written by a customer while visiting resideo.com