Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
Simple and It Works
on January 2, 2021
Posted by: Anonymous5
from Maryland
Gender:Male
Verified Purchase:Yes
No issues with WiFi or setup, but features are lacking. Can’t see if auxiliary heat is running from the app, and reports leave a lot to be desired. For the price, other smart thermostats offer more features. I went with this because I know Honeywell works with my systems and it is simple.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Honeywell T9
on January 2, 2021
Posted by: Nick46
from Cartersville, GA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install. App is user friendly. I'm glad I chose it over the Nest as I bought room sensors for each room with the savings and now my wife stays cooler based on the master bedroom temp.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Geofence fail
on January 1, 2021
Posted by: Apell33
from Raymond,NH
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Thermostat works well on a schedule. I tried to use the geofence settings at first it worked well, about a week later it was always saying we were home when we weren’t. I got this thermostat with the hope to use the geofence but it does not work as advertised.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
authentic buyer
on January 1, 2021
Posted by: Real buyer
from American Canyon California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
works but i guess not that accurate with the temperature of the rooms
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy to use
on December 30, 2020
Posted by: Doug, TX.
from Crowley, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install, easy to program, bold face easy to read from a distance. Once it was set and programed I haven't had to touch it since.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love it
on December 30, 2020
Posted by: Kandy
Verified Purchase:Yes
Works great!! I would highly recommend this thermostat!!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Gas heating systems need to know
on December 29, 2020
Posted by: Mr.Muffinsy
from Georgia mountain
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Is not Compatible with the gas heating systems after installing this thermostat it’s been a total nightmare the fan will not true off the A/C is not Displayed on the thermostat You must decrease the temperature to 50° to actually get the AC to work and he must increase the temperature to 70° to get the heater to work.
If we could have retuned we would have.
Customer service was also extremely unhelpful and had extremely high call volume due to Covid we have still not been able to get in contact with her
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
T9 Software sorely missing useful features
on December 29, 2020
Posted by: R. Murphy
from units are used in Florida and CT
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I have both the Honeywell Color and T9 Wi-Fi units.
They both function but hands-down, the Color program has many more and useful features.
Please upgrade this issue
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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