Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
2 out of 5
2
Faulty Heating Mode
on January 11, 2021
Posted by: MJP1
from Wisconsin
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The call for heating cycle would not work, had to return -
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Great, but you might want to have it installed
on January 11, 2021
Posted by: james, electrical enginer
Verified Purchase:Yes
works well when its set up and love the Alexa integration. One problem was that the thermostat was having trouble connecting to the router that was only 30 feet away. I moved the router 2 feet closer and it's working fine now.
I do warn the do it yourselfer that installing this in a home with only a 4 wire thermostat hook up takes additional skill. The instructions are good, but you must follow them closely, and you have to open your furnace and risk damage if you mess up. Professional installation is a good idea, really.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Excellent product
on January 11, 2021
Posted by: jtommo71
Verified Purchase:Yes
excellent product. the UI needs some work, for example it takes multiple taps to get to screen brightness setting, but overall excellent experience
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Game Changer!
on January 10, 2021
Posted by: Proud Owner
from San Diego, CA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I own two Honeywell thermostats- a smart color and the T9. I like both. This T9 thermostat was installed in a second home. It requires minimal effort once you establish the blue wire exists. The T9 has been great for us and here is why... Our Master BR is downstairs but the main thermostat is upstairs which is cooler at night and warmer during the day. It used to get so hot downstairs because the heater would turn on because it’s degrees colder upstairs at night. The T9 allows you to install a sensor (or sensors) in another part of the house to monitor the temperature. I installed one sensor in my Master BR. The T9 now monitors the temperature in my Master BR at night instead of upstairs. I can regulate the heat so much better now! I now monitor both homes with my app and they both run smoothly on one app. This is a key buy for me!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Decent product
on January 10, 2021
Posted by: Jjss
Verified Purchase:Yes
Stylish and functional. Easy to install, set up and use. Basic configuration option give me what I need. Integration with Alexa is a nice bonus.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Wiring and power
on January 10, 2021
Posted by: Bob Thomas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
You need a separate 24 volt power supply to use this with a baseboard hot water system. I found this and the wiring for it on the web. Other than that it’s a great product
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Honeywell smart thermostat
on January 10, 2021
Posted by: 4545
Verified Purchase:Yes
It’s very easy to set up and use. We especially appreciate the ability to adjust the settings from bed.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
My legs aren't cold anymore.
on January 9, 2021
Posted by: MarkWaco
Verified Purchase:Yes
I love it, I have the unit in the entryway hall, sensors in the Livingroom, master bedroom, grandkids room, and the backroom. I have the temperature set and it holds it to the occupied room. Living alone the room I'm in is held to temperature. On colder nights I'll ask alexa the room temp I'm in if my legs are cold alexa make the temperature whatever and its done. I have a voice setting ,alexa I'm cold, alexa responds put socks and a sweater on but for you I'll raise the temp 2 degrees and its done until bed time. One of my grandkids said alexa what is the Livingroom temperature I'm cold. She responded the temp and told her to puts socks and a sweater on. Enjoy it. I do.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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