Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Frank S.
from Phoenix, AZ
Verified Purchase:Yes
Easy to install and the app works great. The wall sensors were also east to add, but I did use a screw instead of the supplied adhesive pads.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Somewhat Satisfied Custom
from Elverson, PA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Love the thermostat, easy to set up accurate and easy to control with the app but the Geofencing is less than reliable. Works about 25 to 30% of the time bringing into question it's real benefit for efficiency.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
A great thermostat with so-so owner's manual
on January 14, 2021
Posted by: JM-SPI
from Springfield, IL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I really like this thermostat (I have four - for zoned radiant in-floor heat)! It was very easy to install (given that all existing thermostat wiring did have the required C-wire). Also very easy to set up, but..... the user's manual didn't mention most of the settings available from the on-screen menu. For example, 3 of the 4 thermostats I installed are in bedrooms, so screen brightness at night is an issue. The owner's manual didn't mention that it could be dimmed (permanently or on a schedule) - but a little Googling solved that problem. It turns out even 10% brightness is too bright (the increments are 10%), so I have the bedroom thermostats programmed to go to 0% during sleeping hours.
For all 4 thermostats I installed a remote sensor in a second room (part of the same zone) which greatly improves the temperature control (provided I select the appropriate priority zone(s)).
The associated app works really well, in my experience, and integrates easily with Google Home. Also, by having the C-wire, I no longer need to replace thermostat batteries!
Overall, I'm very satisfied.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Hmoore
from Tx
Gender:Female
Verified Purchase:Yes
So simple to install and very user friendly. Love having the ability to change the thermostat from my phone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: VanBuyer
from Undisclosed
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I bought because of the geo fence capability which turns off the furnace when you aren't at home. However, I was really disappointed that when using the geo fence option it doesn't dove tail with a "schedule" option. I assumed that there would be a basic function of weekdays and weekends (at a minimum) so I could set the thermostat to comes on at 6:00 am weekday and off at 10:00pm (sleep setting) but on the weekends, I would be able to set the "wake" time to something else because who wants to get up at 6:00 am on a weekend! But it has 1 sleep setting only. It seemed like such a simple setting to include, but no. I ended up having to do a work around with Alexa asking her to turn the heat on "early" on the weekdays and off again before the sleep settings kicked in. In the end it worked but why did it need to be so difficult?
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Maxx
from Monroe, WA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Fantastic chpice for classic interior. Our house was built with the T6 model installed, so the switch was quick and simple. The functionality is on par with the more expensive and widely known models but the logic and learning algorithm is superior.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Bean
from NC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat, works better if you purchase the sensors.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Paul 7585
from Peoria AZ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Had two systems, one of the thermostats was in a hall way. It was either to cold in winter or hot in summer for one side of the house, this fixed the problem. The sensor reads. Perfectly and now the temp stays stable in the areas as needed.
Written by a customer while visiting resideo.com