Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4
Love my Thermostats, be patient with install.
on January 30, 2021
Posted by: Spencerlj
from North Carolina
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostats work very well. Love the geofencing feature and never have to worry about setting them after initial setup for leaving the house. I alsi have set different times for sleep and awake hours. This feature has been my favorite and nice to be abke to sleep at a cooler temp and wake up to a bit warmer. It has eliminated that task from my daily routine.
So why a 4 instead of 5? The installation while not very complex does take some time and instruction details for the wiring can be a little confusing. I purchased two units. One was replacing a Honeywell thermostat that was onky about a year old but was just a basic unit not programmable. This T9 actually fit right onto the base unit and wiring of the previous one. 2 min install, no problem. The second was an older unit installed and whwn i matched the wiring to the Honeywell T9, it worked but heat was blowing cold and vice versa. Based on the instructions I had connected to the new T9 exactly as it had been but I had to reverse the O/B wire. I had even compared how it was wired with the first unit. The first unit had B as did the second unit. But until I switched the second unit to O, i was not getting heat. So trial and error to fix that but it has been working well since and I am very happy after living with them for a month.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: DesiDJ
Verified Purchase:Yes
Very useful for the situation I had. We had three rooms and a remote sensor where Master is located but needed to be removed from zone
Written by a customer while visiting resideo.com
Posted by: zeissr
from South Plainfield, NJ
Gender:Male
Verified Purchase:Yes
Didn't like it. Functionality was poor. Setup and operation was confusing.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
An effective solution for challenging spaces!
on January 28, 2021
Posted by: AT_CT
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Installation & configuration of this thermostat was straightforward. The packaging and included instructions are very comprehensive and well thought out. So far, this thermostat has made a dramatic improvement in the comfort of our bedrooms, especially with the addition of (2) wireless sensors to complement the single sensor that came with the T9. Now, our nursery is always at the exact right temperature. The ability to include or exclude sensors based on the time of day is a great feature and the Honeywell Home app is clean and simple to use, with just enough configurability without being overly complicated.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: JOFe
from South Carolina
Verified Purchase:Yes
Recommended by our HVAC supplier over the Nest due to Nest having common problems with wiring detection. The geofencing works well, but when it’s set to geofencing, scheduling is limited (can only set one sleep/awake schedule when geofencing is on!). We wake up at 530 on weekdays and somewhere between 7-9 on weekends - it would be nice to not sweat those last few hours due to the heat turning on at 530 on weekends. You can always switch to schedule and avoid using geofencing at all to bypass this. Not as many features as a Nest but you pay more for it - I hope Honeywell has intentions for digital updates soon to make it have more features, such as smart alerts for energy savings, more scheduling options when using geofencing, etc. We’ve used the app to adjust heating when we’re out of town and the weather changes drastically to keep our pets comfortable and avoid frozen pipes! It was a great purchase for us, despite the lack of features, which I hope are coming soon!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: A5fam
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We chose this thermostat for its clean and minimal design, and we love the ease of having control of the climate in our home with the simple touch screen and remote functions.
Written by a customer while visiting resideo.com
Posted by: RayJ
from Ga
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great and has lots of features. I like especially that it averages out the temp from all sensors if you so select - great feature. Only undesirable feature is that the display is WAY too bright! You can adjust it from 10 to 100 %, but the problem is 10% is what you normally need during the day. Therefore the nice dimming feature at night is worthless. But they do allow you to turn it off at night which is your only other option.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jimmy2
from Utah
Gender:Male
Verified Purchase:Yes
Easy to set up but no so easy to use with the "My Total Comfort Connect" app. The T9 doesn't have a CRC ID, and I had to contact Honeywell to learn that the "Honeywell Home" app is the one to use as opposed to the "My Total Comfort Connect" app. Is there a "Honeywell Home" desktop app that can be used for this? For the rest of the T9, it's easy to set up and program, and the night light in the hallway is helpful.
I would recommend this to a friend!
Written by a customer while visiting resideo.com