Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anonymous
from Fort Myers
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Excellent product with a very useful app. Love the wifi feature for remote control.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mhardin
Verified Purchase:Yes
Works good. Just wish the instructions were better. A wiring schematic would have been nice.
Written by a customer while visiting resideo.com
Customer Rating
3
Keeps going offline
on January 31, 2021
Posted by: Justanotherperson
Frequency of use:Daily
More often then not the system goes offline and you have to be there in person to reset.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Amy A
Verified Purchase:Yes
Works well. It would be nice to have all the sensors on the home screen vs having to go in the settings to see sensors. Also I would love to be able to store historical data.
Written by a customer while visiting resideo.com
Posted by: R. Medina
from Metro Atlanta area
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and performed and is performing Great!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: John S C
from Swansea, MA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The Geofencing feature is kind of useless for my needs and the Geofencing was one of the main reason I bought two of these for my home. It requires you to have the same scheduled times for all 7 days of the week. Then if you switch over to using the Time Schedule which allows you to set different schedules for each day, it disables the Geofencing option. The software needs to be modified to use the Time Schedule with Geofencing option. Whenever you're home it runs the normal schedule and when you're away from home, it overrides and holds the thermostat and a set "Away" temperature.
Another issue I found was using the Geofencing or Time Schedule features with Smartthings. I tried to use the Time Schedule and use Smartthings as my Geofence. I programmed Smartthings to set my thermostat at 60 when I was Away. Smartthings would send a 60 degree pulse to the thermostat and then the thermostat would override it back to the Time Scheduled temperature. I now have the Geofence and Time Schedule features both disabled on my two thermostats and I'm using Smartthings to run my schedule and geofence.
I like the looks of the thermostats and they were easy to install. Also like the option to have the additional temperature sensors in all the rooms of the house which helped the issue with my bedroom being colder than the rest of the house. This would be an amazing 5 star product if the software issues were fixed.
Another issue I found was using the Geofencing or Time Schedule features with Smartthings. I tried to use the Time Schedule and use Smartthings as my Geofence. I programmed Smartthings to set my thermostat at 60 when I was Away. Smartthings would send a 60 degree pulse to the thermostat and then the thermostat would override it back to the Time Scheduled temperature. I now have the Geofence and Time Schedule features both disabled on my two thermostats and I'm using Smartthings to run my schedule and geofence.
I like the looks of the thermostats and they were easy to install. Also like the option to have the additional temperature sensors in all the rooms of the house which helped the issue with my bedroom being colder than the rest of the house. This would be an amazing 5 star product if the software issues were fixed.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Marge
from California
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Readings on face plate is big & easy to read. Programming device was easy too, but thermostat goes off & on when it's not suppose to when on Auto. We turn it "Off" vs. leaving on Auto. App usually works fine, albeit, doesn't always work.
Written by a customer while visiting resideo.com
Customer Rating
4
Thermostat is great. C-wire adapter not helpful.
on January 30, 2021
Posted by: Julia W. Halifax, NS
from Halifax, NS
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Love the thermostat, lots of great features, even able to schedule turning off display at night in my bedroom. The app on phone works great too. Only downside, was the bonus C-wire adapter was still useless for me with only old 2-wire running to thermostats in my house. Still had to Hotwire it to a wall plug using a 24v transformer I had from an old tool charger. It seems you need to have 4-wire running to thermostats in your house for adapter to be helpful.
I would recommend this to a friend!
Written by a customer while visiting resideo.com