Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Clinton
Verified Purchase:Yes
Needs more settings. Not enough fan settings or different display
Written by a customer while visiting resideo.com
Posted by: David M O
from Ky
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I have the T9 with 4 remote sensors easy set up , BUT I gave it 2 stars because it did not come with a mud ring or offset if you are replacing a larger in size thermostat and I have the thermostat is connected to a zone board connected to a geo unit there is no instructions for this option you have to figure that out on you own , no descriptions on the modes to help figure how this thermostat operates, not able to fine tune temperature set points like I want. Example I want a set point of 72 on at 71.3 and off at 72.4 to prevent on and off this is not good for a geo unit
Written by a customer while visiting resideo.com
Posted by: R Mike
from Michigan T5 and Florida T9
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
If you have two of these at two different homes the weather will only display for the zip code you set up in the app. Otherwise it’s a great working thermostat
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
Great Unit - App Missing Historical Data info
on February 2, 2021
Posted by: Gordtgr
from Vancouver, British Columbia
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I have purchased the T9 and also 3 sensors. I really like the features of having the sensors so that I can target zones. I also like having access to the app to make changes to the schedule or check on things. What the APP and T9 is missing is historical data to see how the temp progressed through the day and night. When the heat was activated and when the heat was shut off so that I can see how often the furnace is used during the day and night. I can then use this data to adjust my schedule and temps so that I save energy.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: jo389
from calif
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very detailed installation instructions. Working well. Pleased with purchase.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Greyhawk
from Naples FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Thermostat is great....Resideo Technical Support is good when you get in touch with them. Plan on hold for an hour at least
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Bond
Verified Purchase:Yes
Very nice update to our home... our upstairs is no longer too warm thanks to the additional module and we love the connectivity.
Written by a customer while visiting resideo.com
Customer Rating
5
Great Replacement WIFI Thermostat
on January 31, 2021
Posted by: Martyman
from New Mexico
Frequency of use:Daily
Gender:Male
I purchased two T-9 thermostats for our two-zone home. One with a sensor and the other without. My expectation was to integrate the system with Apple home kit. But at this time, it does not but as a back-up, we are using google home to monitor and control the temperature.
Pros:
1. As a DIY person, the installation was very easy and took about 15 minutes each including setting up communication with wifi and the Honeywell app.
2. Setting up the app was very easy and scheduling cooling/heating times was very easy as well
3. Setting up remote sensor was easy as well as programming it to the app
Cons:
1. Does not integrate with Apple homekit. (I should have read the installation instructions)
2. This one is my biggest con. The display never dims out. The display keeps a white backlight on when not on and keeps a bright orange backlight when activated. I guess it could be a Pro if you want to have a nightlight on 24/7.
3. No backplate provided as other models have. I had to get touchup paint to cover the 1/4" non-painted areas covered by the previous Honeywell Thermostats.
Pros:
1. As a DIY person, the installation was very easy and took about 15 minutes each including setting up communication with wifi and the Honeywell app.
2. Setting up the app was very easy and scheduling cooling/heating times was very easy as well
3. Setting up remote sensor was easy as well as programming it to the app
Cons:
1. Does not integrate with Apple homekit. (I should have read the installation instructions)
2. This one is my biggest con. The display never dims out. The display keeps a white backlight on when not on and keeps a bright orange backlight when activated. I guess it could be a Pro if you want to have a nightlight on 24/7.
3. No backplate provided as other models have. I had to get touchup paint to cover the 1/4" non-painted areas covered by the previous Honeywell Thermostats.
Overall, easy to install and works well with google smart home apps after converting from Home kit to Google assistant.
I would recommend this to a friend!
Written by a customer while visiting resideo.com