Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Retired Illinois Engineer
Verified Purchase:Yes
I am disappointed that you can't permanently set different rooms at different times of the day to control the temperature. For example, the master BR at night and the family room during the day.
Other than that lacking feature, I am happy with the product.
Response from resideo.comBy Support, January 18, 2023
Hi, you can select what sensors you would like to use for each scheduled period from the bottom of the schedule screen. -Joey
Written by a customer while visiting resideo.com
Posted by: Dor Dee
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Great product I would recommend this to my friends and family
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Kiler4x
from Mohave Valley AZ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I like the unit except I am disappointed The backlight color cannot be changed. Diming is not as easy as it should be.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Buy something else 45601
from Ohio
Gender:Male
Verified Purchase:Yes
Didn't like ... Didn't work...Hard to install ...Returned to the store...
Response from resideo.comBy Support, January 18, 2023
Hi, we're sorry to hear this model didn't work out for you. We appreciate the feedback -Joey
Written by a customer while visiting resideo.com
Posted by: Steve “O”
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and use. Remote sensor’s work as advertised - not sure how from a technical standpoint since the thermostat does not control the ventilators.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
Web control with remote room sense is awesome!
on January 8, 2023
Posted by: SClark
from Battle Creek, MI
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
So far the T9 has been wonderful. It has made the controlling the temperature so much simpler now with the sensor being where we need it and the control in the buildings office.
The only misses I can tell is not having a lock-out, cannot have more than 6 time categories.
It is being used with a 110 year old building with steam heat that we like to warm up in two degree increments per hour prior to events.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: UTClark
from Omaha, NE
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
With the additional sensor which I need, this does the job great and at a much less price tag than the competition. The app is one star though!!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: veeew
Frequency of use:Daily
Verified Purchase:Yes
Thermostat is nice, and it operates as it should. The wireless sensors are good. App is terrible. It lags-sometimes shows the previous period’s setpoint and room temperature for no reason. There is no easy way to see all temperature sensors and humidity at once. The runtime feature is nice but its always days behind. It would be nice if the app could show history of the room temperatures for the past 24 hrs even.
Response from resideo.comBy Support, January 18, 2023
Hi, thanks for taking the time to rate the T9 Smart thermostat, we appreciate the feedback and will use this information to better improve future products. -Joey
Written by a customer while visiting resideo.com