Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4
Good product & customer service but long wait
on December 21, 2022
Posted by: Jaycee
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We've had it for a month, and it does everything promised. I had to call customer service a couple times, and after a long wait (30-45 minutes), the customer service was excellent. If the wait time had been shorter, I would have given 5 stars.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3
There is No Apple HomeKit Intergration
on December 21, 2022
Posted by: CountryCloudBoy
from Waco, Texas
Frequency of use:Daily
Just installed our new T9 Thermostat. There is no Apple Homekit integration like it says on this site. Does the device need an update?
Response from resideo.comBy Support, January 27, 2023
Hi CountryCloudBoy, thank you for bringing this to our attention. If you do not seethe option to connect to Homekit your thermostat needs a firmware update. Please make sure that it is connected to Wi-Fi, the update should be done automatically. If you need assistance with this please visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Posted by: Iron Mike
from Los Angeles, California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Updated our thermostats. Remote ability to control the thermostats was a big selling point for me. Connecting sensors throughout the home to monitor temp is very helpful.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Remote professional
from Omg stop with the questions
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great! I like that the fan will turn on randomly to circulate the air. It seems to even out the air temp in the house
Written by a customer while visiting resideo.com
Posted by: Anonymous
from New York
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works as expected. Easy setup. I like the wireless room sensors. They work very well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Allen W
from Southern New Jersey
Gender:Male
Verified Purchase:Yes
I replaced a Honeywell T6 with out WIFI with the T9 with WIFI. Installed two remote wireless sensors with the thermostat. Put one in the bedroom the other in the living room. The T9 is in the Dinning Room. I am using the online app. with the motion sensor. Only had it a few months and works great.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Shop thermostat
from Minnesota
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
My new thermostat work perfectly! Nice to be able to look at the app and see where my temperature is at and adjust without having to go to the shop!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: William S.
from TN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I love the thermostat but HATE the application. HP had an application which I use to use for my old HP thermostat which was GREAT!!!
Written by a customer while visiting resideo.com