Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
T9 thermostat
on May 28, 2021
Posted by: Cyndi M
Verified Purchase:Yes
Very easy set up and love that I can control from my phone. Would recommend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Honeywell T9 Thermostat & Sensors
on May 27, 2021
Posted by: John_01
from Louisville, KY
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great addition to the house. The home is a consistent temperature. No longer have hot and cold spots throughout the house.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Finally...a smart thermostat that is user friendly
on May 26, 2021
Posted by: AnnM
from Lexington, SC
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We bought two of these thermostats, one for upstairs and one for down. Our previous thermostats would fight each other and our bedrooms would never heat/cool properly. Now we have sensors in bedrooms and we can finally enjoy a comfortable night's sleep. Furthermore, the programmable schedules will save us a bunch on our energy costs when we're not home and was much more self explanatory than many non-smart thermostats. Installation was quick and easy, as was setting up each thermostat to our wifi and the Honeywell app. Bonus...it also works with our Alexa and the Ring app. Unfortunately...the Ring app only appears to support one thermostat at this time. If you have more than one unit in your home, you will have to pick a favorite. No worries...the Honeywell app works fine with both units and I am a happy customer.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great thermostat!
on May 26, 2021
Posted by: Mariel
from Dallas
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Easy to install, I did it myself with 0 experience. The app works great, nice features like night, away and vacations mode.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Thermostat solid, app and geofencing are awful
on May 26, 2021
Posted by: FragMagnet11
from Macomb, MI
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Thermostat works well. Programming easy using the app. Geofencing feature is a disaster. With the feature on the app drains your phone battery, even when home the thermostat thinks I am away and needs to be overridden, and when I leave but my wife is still home it shuts the air off, even though we both have the app and are both on the account and using geofencing.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great device at a fair price
on May 25, 2021
Posted by: Anonymous
from Calgary, Alberta
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great device at a fair price. Very accurate and easy to use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Nice thermostat, 2 upgrades would make it amazing
on May 25, 2021
Posted by: ta240
from Sacramento, CA
Frequency of use:Daily
It is easy to setup and the remote thermostat is great. We are able to have the thermostat work for the room we are in; where before in that room with our old thermostat it would wait too long to turn on the A/C and then run it so long that it got too cold.
The two things they could add to make it perfect would be to show, on the sleep screen, what temperature it is currently set to. It shows the current temp and what the forecast shows for outside but not what temp you have it set at.
The other thing is, my 20 year old thermostat would tell me, at the touch of a button, how long it had run on the current day, the day before and since installed. This made it really easy to see how small changes to the temperature setting affected the run time of the A/C. Quickly showing if running it 1 degree cooler was going to add hours to the run time or not.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great device!
on May 25, 2021
Posted by: klmain
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great experience so far. I love having the convenience to change thermostat from my phone and with the sensors I feel like it gives me a more balanced home. No regrets but I do wish their was more data options in the app. The T9 was easy to install and basically just required me to shut off HVAC and swap out the old with the new. I did have to drill some holes for the drywall anchors but I used some spackle to over up the old thermostats holes. The device connected no problem with my Note 9 phone although I did have initial setup issues on my other phone (iPhone SE 2020).
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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