Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Cntrl Freak
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It is a great product.
-Easy to set up with an IPhone.
-It has a circulate feature that will run the fan intermittently.
-It will also track the runtimes for heating and cooling.
-Easy to set up with an IPhone.
-It has a circulate feature that will run the fan intermittently.
-It will also track the runtimes for heating and cooling.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Wow, does this support suck
on November 12, 2022
Posted by: nontkjfg
When the app was Honeywell, everything worked fine. Since they changed to Resideo, it dropped my thermostat from the app and refuses to recognize it. Support is impossible, with interminable phone waits and a "chat" feature whose main quality is the ability to drop you.
DO NOT BUY ANY HONEYWELL / RESIDEO PRODUCT
No, I would not recommend this to a friend.
Response from resideo.comBy Support, January 27, 2023
Hi nontkjfg, this is not what you should expect. Our support team is available 7 days a week, just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help verifying that you can control your T9 using the Resideo app.
Written by a customer while visiting resideo.com
Customer Rating
5
The BEST thermostat for 2-story homes with vaulted
on November 13, 2022
Posted by: Han Seoulo
from South Hill, WA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 Thermostat was very easy to install and keeps my house at a comfortable temperature of my choosing throughout the house. The thermostat came with a remote sensor and I bought 3 additional sensors, making a total of 5 sensors (one being the thermostat itself). 3 Sensors upstairs and 2 sensors downstairs. I have a vaulted ceiling in my living room, which made it very difficult to heat/cool the house. The upstairs would be blazing hot in the winter, while downstairs would be comfortable. The downstairs would be nice and cool during the summer, while upstairs would still be very warm. With the T9 and the remote sensors, my ENTIRE House is practically the same temperature (+/- 1 degree). That is absolutely amazing. I previously had an Ecobee with sensors, and it did a horrible job compared to the Honeywell T9. To top it off, it integrates with my Ring Dashboard and Apple Home Kit. I will definitely recommend the Honeywell T9 to all my friends, whether they are in need of a new thermostat or not.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Doradoolittle
from Reno, Nevada
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love that we can put the temperature sensor in a centrally located area so that it can more accurately read the temperature of the house.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jeremy N
from Aberdeen SD
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Bought T9 for programable features. Very easy to install and use. App is also nice
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: J. Saavedra
from Il
Gender:Male
Verified Purchase:Yes
I’ve never owned a smart thermostat before, but I don’t see my self trying out a different one. This one is pretty sweet in my opinion.
The availability of options when it comes to scheduling, and in home setting is great. And switch from my old Mercury thermostat was an easy thing to do for also being my first time, the instructions were easy to understand. I would definitely recommend.
The availability of options when it comes to scheduling, and in home setting is great. And switch from my old Mercury thermostat was an easy thing to do for also being my first time, the instructions were easy to understand. I would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: EL Bryant
from Charleston SC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and easy to program. Love the ability to have an App
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Doesn’t work with gas heater
on November 14, 2022
Posted by: Aaronw1122
from Atlanta, Georgia
Frequency of use:Daily
Gender:Male
I bought this last year and now the heat would not come on and the AC tech told me it doesn’t work with the gas heater and electric AC.
Written by a customer while visiting resideo.com