Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1 out of 5
1
Reason it wont connect to wifi
on June 10, 2021
Posted by: VacationRentalOwner
from Florida
Verified Purchase:Yes
Found out after purchase that this can not connect to my wifi. My wifi is a mesh network which wont let me separate 2.4ghz from 5ghz(you may need to know how to do this if you want this thermostat to connect to your wifi). So dead in the water.
Later found out that the remote sensors do not switch tempature to away when no one is home...or so I understand. So that is kind of pointless for saving money.... however check manual as i did not personally experience, just read about when i was searching for solution to connect device to wifi
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T 9 is the best
on June 9, 2021
Posted by: Mark Destin
Gender:Male
Verified Purchase:Yes
The T 9 is the best HVAC in the market today. Easy to learn, reliable with a great app.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Suits me well, I like it
on June 7, 2021
Posted by: JerryD
from Columbus ga
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I'm digging it at the moment. I have crazy work schedule so I'm not using any scheduling. But it's nice to be able to set heat and cool levels without choosing one or the other and even nicer to wake and turn the heat up before getting out of bed!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Conection
on June 7, 2021
Posted by: apr24
from North Carolina
Frequency of use:Daily
Verified Purchase:Yes
We were unable to connect it to the app on our iPhones had to use our daughters Android to connect it. Since then it has worked fine.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Great but could be better
on June 6, 2021
Posted by: Tamas V.
from Phoenix AZ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Overall great product. I do have two issues: I have not found a way on the Internet to control the thermostat (I can do it on their App but not on my desktop computer). And it does not have hourly run times (I guess they send monthly reports). My old smart thermostat had this feature (hourly run times) and I miss it
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Works great. Easy to Install
on June 6, 2021
Posted by: JRSMN
from MN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This product meets all of my expectations. I am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Better than nest
on June 4, 2021
Posted by: RichK
Frequency of use:Daily
Verified Purchase:Yes
The Honeywell T9 keeps the temperature in the house very comfortable. The T9 replaced a nest thermostat that wouldn't maintain a constant temperature. So far I'm very satisfied with the Honeywell T9 thermostat.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great product, I highly recommend.
on June 4, 2021
Posted by: Anonymous
from Southern Illinois
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is an awesome addition to our house. We are currently rebuilding the HVAC system so we upgraded to this thermostat & we couldn’t be happier.
For starters, you can control it using WiFi & the app on your phone. Unlike the “Nest” unit, it has a adjust and lock option to where you can set it and forget it. But if you like your thermostat constantly adjusting the temp for you? It does come equipped with a Geofencing option.
The install & set up was straight forward, I had to call customer support to add the stage 1 cooling system to the modes, but they walked me through with no problems.
The sensors are amazing! Now, we can automatically set it to read the bedroom sensor while we are in there sleeping, & it goes off of that temperature instead of where the thermostat is located.
Overall this is a great piece of equipment, a little pricey but well worth it once you get it all set up and running. Last, when I wrote this review? We were in the process of rebuilding our home & Cant get the full potential out of this because we have so much opened in the home. Subflooring off, walls torn down ect. But I can only imagine the quality once we are completely done here.
If you are expecting it to work with Alexa? It only works with the Alexa app on my phone, I can’t use the Alexa Device to tell it to change the temp. But it will work if I ask Alexa to change the temp on my phone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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