Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
VERY GOOD QUALITY AND USER FRIENDLY APP
on September 27, 2025
Posted by: ARRON Z
Verified Purchase:Yes
VERY GOOD QUALITY AND USER FRIENDLY APP, VERY GOOD QUALITY AND USER FRIENDLY APP
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great product
on September 26, 2025
Posted by: Crystal h
from Tampa FL
Verified Purchase:Yes
Works great at keeping our whole house nice and even temp, no more freezing bedrooms while the kitchen is boiling
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Wish some things were different
on September 25, 2025
Posted by: Grn211+12g8t
from Colorado
Verified Purchase:Yes
Disappointed that you can't just control the air or just the heat. Have to turn the unit off totally. It then stays off a specific time then goes back to the setting. Haven't found how to change the settings. Would be nice to be able to change settings manually instead of setting them for same every day.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love it!
on September 24, 2025
Posted by: Tawny
Verified Purchase:Yes
It's so convenient to be able to control my thermostat from my phone! It was a very affordable replacement for my old manual programmable thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9
on September 22, 2025
Posted by: PhCr
from NJ
Verified Purchase:Yes
Very easy to setup and get started. To use all features of the App you need to navigate through the App and play with the different options
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Overall, I love the thermostat!
on September 22, 2025
Posted by: Ashley s
from Sioux Falls SD
Verified Purchase:Yes
Love it! The only complaint I have is that the unit does not have a battery back up. What I’m not quite sure why. Other than that, I am satisfied with it thus far.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Convenient & Accurate
on September 21, 2025
Posted by: Gold Country Calvary
from Grass Valley, Ca
Verified Purchase:Yes
Its great to have a product work well. Very convenient!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Simple and functional
on September 21, 2025
Posted by: Jeff07
Verified Purchase:Yes
Easy to use and program. Easy to connect to Residio app.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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