Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
2
Lack instructions on how to set it up
on June 18, 2021
Posted by: BarryMn
from Twin Cities, MN
Frequency of use:Daily
Gender:Male
This T9 thermostat only comes with the Installation Guide. It does not come with operation and programming guide. The installation guide does not even mention I need to have an app on my mobile device or which app should I download. I need to call the help line to know I need the Honeywell Home app and all the programming steps are done with the app. Although this thermostat can run alone without the app, the clock on T9 will stop working if I have a power outage and make this thermostat useless. If I had T9 connected to the internet thru WiFi with installing the app, the clock will set to London in UK and I cannot change the time zone.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Rockwall, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat! Easy to install and setup. Very convenient to use with smartphone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jack614
Verified Purchase:Yes
Will not connect to a Xfinity router. I tried two different units and had Comcast bring a new router. I lost about two days dealing with Honeywell and Xfinity. May be a great unit. However, the WiFi isn’t.
Written by a customer while visiting resideo.com
Posted by: Burnell
Verified Purchase:Yes
To install the thermostats in my opinion the instruction was very good
Written by a customer while visiting resideo.com
Posted by: JSPBSC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The app does not keep the link to the location outdoor weather. Also, the humidity reading on the thermostat and sensor read about 10% higher than a separate set of humidity readers I have. I have 2 different manufacturer sensors that both are consistent with each other but Honeywell reads much higher.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Cathedral City, California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very nice thermostat easy to use and you have the power to control a/c unit when you are out
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: John Lucas
Verified Purchase:Yes
The Thermostat is awesome. The installation of the c wire adapter was terrible. Who changes the color of wires (so they can do some funky configuration)? I have a Johnson Control Thermostat that had a similar c wire adapter. The installation was simple and easy. The installation was simple and straight forward. Terrible installation approach and directions for the Honeywell T9.
Written by a customer while visiting resideo.com
Posted by: Babur
Verified Purchase:Yes
I like this thermostat, has options like room sensors and easy to manage website!
I would recommend this to a friend!
Written by a customer while visiting resideo.com