Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,895 Reviews)
Rating breakdown 2,895 reviews
5 Stars
1,679
4 Stars
564
3 Stars
265
2 Stars
146
1 Star
241
81%of customers recommend this product.
(
1,812 out of
2,236)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Anderson
from Texas
Gender:Male
Verified Purchase:Yes
Excellent product with easy instructions. Works as advertised.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Poor support
on September 27, 2022
Posted by: Pere
from Monument Co
Frequency of use:Daily
Gender:Male
There is no available manual or instruction on how to set up the time/temperature zones with temperature changes after the install. I make the changes, and it later reverts back to the old 60 degrees temperatures. Very poor, they want you to buy the information.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, January 27, 2023
Hi Pere, this is not what you should expect. On the Resideo app, please go to the schedule and make sure that each period has the priority rooms, temperature and time selected.
You can find the manuals on the 'Resources' section of this page: https://www.honeywellhome.com/us/en/products/air/thermostats/wifi-thermostats/t9-smart-thermostat-with-sensor-rcht9610wfsw2003-u/ and Our team is ready to help. Visit the Support Center link at the top of the page for ways to get in touch, we will be happy to help gathering more details about the issue and troubleshooting.
You can find the manuals on the 'Resources' section of this page: https://www.honeywellhome.com/us/en/products/air/thermostats/wifi-thermostats/t9-smart-thermostat-with-sensor-rcht9610wfsw2003-u/ and Our team is ready to help. Visit the Support Center link at the top of the page for ways to get in touch, we will be happy to help gathering more details about the issue and troubleshooting.
Written by a customer while visiting resideo.com
Posted by: Dave128585
from Connecticut
Gender:Male
Verified Purchase:Yes
While I love the product, I found that one thermostat seems to reset itself randomly requiring it to be setup again. It also reverts to some preprogrammed schedule even after the schedule is deleted.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mgbe
Verified Purchase:Yes
I installed one Honeywell T9 and one Ecobee 3. The T9 is a nice, simple smart thermostat that has a remote sensor that works at a long distance and between different floor levels. The Ecobee 3 sensor does not. I returned the Ecobee
Written by a customer while visiting resideo.com
Posted by: Smith household
from Tampa Florida
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This really helps us take control of our energy and climate control. It was worth changing over. Very easy to use
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Opelousas, La
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Best investment ever. I absolutely love having the control of my thermostat from my phone. My wife and I both have the app and love the ease of use. I wish I would have purchased this years ago. Install was super easy along with the setting up on phone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Lisa I.
from San Francisco North Bay Area
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This has made a huge difference in regulating the temperature in our home! A real upgrade from the ancient thermostat that was here when we moved in. It's easy to install, easy to use and the extra sensor in our primary bedroom makes for very comfortable sleeping.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Thomas05
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Simple to set up. Simple to use. Loaded with plenty of customizing features. It did not get 5 stars because the wireless room monitor does not display on the home screen of the thermostat. You have to scroll through some settings to see the readings of the monitor. Maybe I just haven't found the right setting to make it display.
I would recommend this to a friend!
Written by a customer while visiting resideo.com