Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,831 Reviews)
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,773 out of
2,182)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4
Could be a great product with a little fine tuning
on September 11, 2022
Posted by: Art R.
from Cabot, AR
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The scheduling function could be greatly improved to allow more flexibility. The screen brightness/dimming could be a better integrated so it is more accessible and could dramatically be improved with the inclusion of motion detection, turning the display off or dim when people are not near.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Iowa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
So far it’s been a very intuitive product, installation was easy following the directions, including the installation of the c-wire adapter. And the app is pretty straightforward and easy to use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3
Only reason to get is the for the room sensor.
on September 13, 2022
Posted by: Hot in Florida
from West Palm Beach, Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It's Honeywell so it is hard to go wrong, but could be better. I am overall let down.
For the price, I expect this thing to be so much better. Geofencing does not work properly. It would be a phenomenal feature if it actually worked, but so far, geofencing is garbage. I also think the app should provide more feedback on the ac system. It will show you how many hours it runs in a day, but it would be nice if it showed you if it currently is running, or how long the on/off cycle is averaging and last cycle. I think some of the other brands do offer more information. For the price of these things, I just expect more. Besides the gefoencing that does not work, and motion sensor which I do not use, this is not much more functional that the standard wifi thermostat. I also wish it would save your gefoence and time schedule settings. Every time I switch between the geofence or schedule, I have to reset all of the home away and time/temp settings and which sensors to use, etc. That is so annoying. But it does come with a sensor and you can make the sensor the priority and that was important to me. I was having problems with the Wyze product because it would only let you use thermostat only or sensor average with thermostat. I probably go a different route if I had it all to do again. Maybe there will be software updates to offer more information or to fix the geofencing. Geofencing has a ton of potential, but it is a hot mess.
For the price, I expect this thing to be so much better. Geofencing does not work properly. It would be a phenomenal feature if it actually worked, but so far, geofencing is garbage. I also think the app should provide more feedback on the ac system. It will show you how many hours it runs in a day, but it would be nice if it showed you if it currently is running, or how long the on/off cycle is averaging and last cycle. I think some of the other brands do offer more information. For the price of these things, I just expect more. Besides the gefoencing that does not work, and motion sensor which I do not use, this is not much more functional that the standard wifi thermostat. I also wish it would save your gefoence and time schedule settings. Every time I switch between the geofence or schedule, I have to reset all of the home away and time/temp settings and which sensors to use, etc. That is so annoying. But it does come with a sensor and you can make the sensor the priority and that was important to me. I was having problems with the Wyze product because it would only let you use thermostat only or sensor average with thermostat. I probably go a different route if I had it all to do again. Maybe there will be software updates to offer more information or to fix the geofencing. Geofencing has a ton of potential, but it is a hot mess.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Bootlaw
from Memphis, TN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Product works well, but the scheduling feature isn’t very easy to navigate. The user interface isn’t nearly as simple as Nest or Google options.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Alexxcota1
from Atlanta, GA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I previously had the Honeywell Lyric Round thermostat. It came with my home new in 2018. The Lyric Round failed in 2022 and I replaced it with this. It works great. The reason I rate it 2 star is because it clicks very often. I don' ever remember the Round clicking. This T9 emits clicks when turning on or off the unit
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Krislyn
from Alabama
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
The Resideo app is absolutely awful. It constantly logs me out. I’ll change the temperature on my phone and it takes forever to it to actually come on.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Rabe
Verified Purchase:Yes
Extremely disappointed. I should probably take it back. Logistically painful that I can’t effectively set a schedule without geofencing. There are multiple members of my family and geofencing my phone alone is short sighted.
Written by a customer while visiting resideo.com
Posted by: Dirtydirt
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Seems like unit cycles more due to holding a tighter temperature differential.
I would recommend this to a friend!
Written by a customer while visiting resideo.com