Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Teha
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Horrible. Would like a refund. Product only worked for one week.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: JonM
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Decent but missing basic features like runtime etc. My 10 yr old Thermostat shows it. It also changes the display temp as soon as you turn it on demonstrating that the thermometer is pretty poor.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Karem Bauza
from Houston, TX
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Necesitamos que un experto instalara el equipo. Es muy fácil de utilizar
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Chilly1
from South Florida
Frequency of use:Daily
Verified Purchase:Yes
Easy to install as long as you have the "C" wire. Seems more straightforward and "professional" than other modern connected thermostats even other Honeywell ones. I like the simple look. The app works well and having remote sensors makes a real difference.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Hadley
from Florida
Frequency of use:Daily
Verified Purchase:Yes
Very easy to read and operate by phone or at the thermostat. It's been installed about 2 months and so far reliable.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Stallion
from Martensville Saskatchewan canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Prior to this thermostat we had a nest. Programming was so easy and effortless. We have found since switching thermostats that our air conditioner works better and is much more efficient. Honestly the programming is simply dummie proof and the app works well. Great job.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Why Buy
on July 1, 2021
Posted by: Itisme
from here
Frequency of use:Daily
Gender:Male
Why would I want to Buy a T9 smart thermostat when my T5 does not work on WiFi? This is after Emailing with no reply to my problem and calling Support waiting for hours Doing What they suggested. The only response is always to try the setup procedure again later. Also I can't find the exact model number on the website. The good thing it works ok on manual adjustment mode.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3
Themostat is fine, geofence on phone is cumbersome
on July 1, 2021
Posted by: ulvinator
from Duluth, MN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat works great and was easy to follow instructions using the c-wire adapter for my older thermostat with a different style wiring. Geofence is a really cool feature, however there are several significant hurdles even tech savvy people will struggle to get through, even Resideo technical support was wrong about how to set up accounts on multiple users for same geofence'd location. Once the accounts are setup properly, several setting changes need to be made on phone(s) to get app to work in background (power saving settings, location and data background settings, & app sleep settings all need to be modified. No instructions for doing thing, users have to search it online. I have it all working well now, but it was a long, time consuming, and frustrating process.
Written by a customer while visiting resideo.com