Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Saul_E
from MD
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat! Very easy to install/program/get it up and running.
Very versatile, and lots of easy to use features.
The app is awesome, I use it several times a day. The additional sensor is valuable.
Unparalleled customer support! Very knowledgeable, polite, responsive.
The only downside? They didn't offer me coffee!
Very versatile, and lots of easy to use features.
The app is awesome, I use it several times a day. The additional sensor is valuable.
Unparalleled customer support! Very knowledgeable, polite, responsive.
The only downside? They didn't offer me coffee!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Great purchase. Thermostat looks great on freshly painted wall. Very modern. Best part it has a bright display that stays on 7x24. Great night lite. Modern and clean display. The remote access is also easy to set up and use. Easier to use your phone to control your HVAC than getting up!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: TravisJ
from Martinsburg, WV
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I bought these to replace my Nest 3rd Gen Thermostats. I had 2, one on the first floor and one on the second. I had several reasons for wanting to change. The main being with Google and privacy and their ability to phase out products rapidly. Secondly, the temperature schedule would never hold where we wanted it to in our home. It would always revert to a learning pattern, although we set a schedule to be overridden and it just didn't work. Lastly, the temperature swing on the next is about 2-3 degrees off before it will kick on in most cases. The Honeywell's however have by far exceeded my expectation. They seem to work better with my system. The house stays at a comfortable temp and it's just easier to use than the Nest but with all the remote access options you need, so my wife and I can set in bed and have thermostat wars on what it should be set to. Over all I think this is a great product, works very well and would recommend to anyone looking for a good smart thermostat from a brand that is trusted and been in the HVAC industry for a very long time.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Big Al
from Pensacola, Florida
Verified Purchase:Yes
This thermostat lasted about 2 weeks and just went blank, come to find out, it was faulty, I took it back to the store and got a refund. I went and bought a cheap non-programmable thermostat and it’s working great, by the way, it’s also a Honeywell.
Written by a customer while visiting resideo.com
Posted by: Joe S
from Missouri
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The app is not good. It keeps logging me out saying “too many attempts”. I turned off geofencing. I ended up Turing off the location functionality (the only reason I bought it), because it was never working.
Very frustrating.
This is not user error, either.
Very frustrating.
This is not user error, either.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: John V.P.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Replaced our 24 year old programmable Honeywell with a T9. Great product. The added sensor has helped modify temperature differences in our home. Good app too.
Written by a customer while visiting resideo.com
Posted by: MateoM
Verified Purchase:Yes
Nicely covered low voltage outlet, simple to program and maintains uniform temp throughout home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Dissatisfied t9 customer
from Rochester ny
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Does not work with Alexa spent an hour spent an hour on the phone a phone with Honeywell rap Who blamed Amazon Alexa and was extremely rude
Then I spent an hour on the phone with Amazon Alexa IT they blamed Honeywell app it's funny well app but they could prove they could prove that Alexa was receiving an exa was receiving and sending information to the Honeywell thermostat
I wish I could return and buy a different thermostat
I want to be able to ask Alexa to raise or decrease temperature in the house
Then I spent an hour on the phone with Amazon Alexa IT they blamed Honeywell app it's funny well app but they could prove they could prove that Alexa was receiving an exa was receiving and sending information to the Honeywell thermostat
I wish I could return and buy a different thermostat
I want to be able to ask Alexa to raise or decrease temperature in the house
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com