Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,833 Reviews)
Rating breakdown 2,833 reviews
5 Stars
1,646
4 Stars
555
3 Stars
254
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,775 out of
2,184)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
2
Big Disappointment......
on August 30, 2022
Posted by: Nat H.
from Henrico, VA
Frequency of use:Daily
Gender:Male
I recently installed a T9 for one of three zones in my home, after having installed an Ecobee downstairs. I wanted control of the times of day to set the remote sensor to adjust the STAT to the proper temperature setting....and I "think" the T9 can do this, BUT THERE IS NO WAY TO TELL WHAT IT IS DOING WITH THE REMOTE SENSOR. One has to go to the main stat location and search for the remote to see what the temp it, and even then it will NOT TELL YOU WHAT THE READINGS ARE AT BOTH LOCATIONS. The APP ALWAYS FAILS to show the temp at the remote sensor.... so why would ANYONE buy 2 or 3 sensors if it is impossible to know what they are doing??? Wish I had gotten another Ecobee. Now I know....
No, I would not recommend this to a friend.
Response from resideo.comBy Charlie, Support, January 27, 2023
Hi Nat, your experience is important to us and we'd like the opportunity to assist you. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
2
When will remote sensor become VISIBLE on the App?
on August 30, 2022
Posted by: Anonymous
from Richmond, VA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I am disappointed that the remote Sensor is NOT visible on the phone app or on the main stat mounted in a fixed position. An invisible reading that works may suit Honeywell, but not me. I want to know that the sensor really WORKS! If I check the wall hung unit and it reads the desired temp, how am I ever to know what the reading is at the remote sensor, or if they are both just coincidentally at the same temperature due to good circulation?
Written by a customer while visiting resideo.com
Posted by: Curly
Verified Purchase:Yes
Easy to program, easy to use, clear display. User-friendly app
Written by a customer while visiting resideo.com
Customer Rating
5
Easy to install and control temp using a smart pho
on September 1, 2022
Posted by: Hagar2001
from Rockledge, Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and control temp through smart phone
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Kathi LAPOINTE
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Love my new smart thermostat! I’ve always been partial to Honeywell thermostats and love the smart integration with my Ring products!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Kbarnes
Verified Purchase:Yes
It actually does make a difference! I am glad I purchased them.
Written by a customer while visiting resideo.com
Posted by: TimN
Frequency of use:Daily
Verified Purchase:Yes
Please provide better instructions on setting up the device and having to connect it to the app before it will work properly and recognize its location.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Scottmerser
Verified Purchase:Yes
It randomly switches to recovery mode during peak hours which defeats the whole purchase of having a schedule…
Written by a customer while visiting resideo.com