Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,833 Reviews)
Rating breakdown 2,833 reviews
5 Stars
1,646
4 Stars
555
3 Stars
254
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,775 out of
2,184)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Pat Wal
from Colorado
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I though that in Auto mode it would turn on the heat or air conditioning, whichever is needed to get to the set temperature, but it apparently does not.
I got a lemon when I initially purchased the thermostat and it took several weeks to get a replacement, but the new one is working fine.
I got a lemon when I initially purchased the thermostat and it took several weeks to get a replacement, but the new one is working fine.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: lelanb
from Moorhead, MN
Frequency of use:Monthly
Gender:Male
Verified Purchase:Yes
It’s unbelievable that an established brand (or formerly established as Honeywell Home) has this many bugs. The runtime feature doesn’t work and my wife couldn’t even create an account. Resideo is beta testing what other companies already have figured out.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Satisfied customer2
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It's very easy to install, app is friendly overall they work as should be, thinking of buying another one for my upstairs unit.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Average ranch home
from Illinois
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Average thermostat with online capabilities. Others are a bit more intuitive than the T9. It works but some of the features are lacking at that price point. Use ability feels a little to dumbed down. When using the sensor the main unit shows the temp of the rooms you chose, which is not acceptable when trying to view temps of each room including the one that the thermostat is in. When priority rooms are chosen you should be able to view that rooms actual temp somewhere and then view the set temp somewhere else. Anytime I choose multiple rooms all of a sudden those rooms temps now match when viewing them at the sensor on the screen. Other thermostats that use sensors don't have this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: DMille
from Jacksonville, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Good customer support helped me with some unique wiring features that I encountered. Device works as advertised. Very happy thus far.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Wdiaz
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Needs some improvements such allow the user to set a temporary temperature from x to y hour. The only option available is hold the settings.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: C. N.
from Johns Island SC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Thermostat works great with Alexa. Unfortunately, I thought my utility gave incentives for any smart thermostat, but it turns out that they don't partner with Honeywell. Great thermostat but no love from my electric service provider :(
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Chris DYI74
from FL
Gender:Male
Verified Purchase:Yes
This is my first smart thermostat. I am overall impressed with its operation, packaging, and documentation. I'm a bit disappointed that the HVAC run time history report in the app seems to take two days four it showed up . And now it seems to always be two days behind.
I would recommend this to a friend!
Written by a customer while visiting resideo.com