Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Upgraded thermostats have improvements
on October 7, 2025
Posted by: Ashish L.
from Maryland
Verified Purchase:Yes
We had some older Resideo Thermostats and replaced them with new ones and added an additional one for our basement. The thermostats work well and we like the additional features they have in the newer models
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Temperature Averaging is wonderful!
on October 6, 2025
Posted by: RDVoyager
from East Texas
Verified Purchase:Yes
I used to work for Honeywell Commercial Building Supply back in the 90’s where temperature averaging units were a standard installation. Finally they are available to residential applications to ensure the whole house gets even temperature control for pleasant comfort.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Finally, a thermostat that makes even common sense
on October 5, 2025
Posted by: John from Daytona Beach
from Daytona Beach, FL
Verified Purchase:Yes
Very straightforward setup procedure with no surprises. Interface is well thought-out, and operation is quite easy!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Wi-Fi Thermostat
on October 3, 2025
Posted by: Anonymous
from Mercersburg PA
Verified Purchase:Yes
The T9 is easy to setup and control. Remote operation and monitoring are simple and accurate. Honeywell T series is my personal choice for my remote thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
T9 Thermostat is a good controller,maybe it’s me.
on October 2, 2025
Posted by: Bob Machamer
Verified Purchase:Yes
The T9 with a sensor in my bedroom will not connect unless i am in the bedroom, which is upstairs.The rest of the house is connected to a Good Honeywell Thermostat,which controls all the rest of the home. I installed the T9 Thermostat in 2022. And I have installed 7 T9 Thermostats in my complex up until last year.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great WiFi thermostat
on October 2, 2025
Posted by: Kpacific
Verified Purchase:Yes
This thermostat works well. I had it professionally installed to be on the safe side. I can manage home temperature from 1,000 miles away. Great!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Geofencing needs work but otherwise great
on September 30, 2025
Posted by: Burk
from Texas
Verified Purchase:Yes
Setup and use is easy but the geo fencing seems to be very hit or miss when tracking my wife's phone. This means if I leave the house it will turn the system off even if my wife is still home.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Great!
on September 30, 2025
Posted by: Lakewood
from Lakewood, NJ
Verified Purchase:Yes
Once you get it connected it works great, but it did take a few tries for it to connect to my phone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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