Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Simple and easy
on July 25, 2021
Posted by: ThomasL.
from Scott Depot WV
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy install, simple controls, replacement and compatible with existing thermostats.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Beautifully Designed Thermostat
on July 24, 2021
Posted by: joe82
from Connecticut
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Beautiful clean display, user friendly app, easy to follow instructions. Wifi and app connectivity is a breeze. The thermostat found my home wifi and app within seconds and I’m using an Orbi mesh network with auto 2.5 and 5g bandwidth. I really like the on screen keyboard for typing your wifi password. It’s very responsive similar to an iPad or iPhone. I setup four thermostats for two HVAC units in my house each with two zones (dampers). Having control of all four thermostats from one app is a game changer. Just keep in mind that you will need to spackel and paint since these units have a vertical display. Tip: if you find that you don’t have a c-wire hooked up, first check for extra unused wires in the wall. If you have them, go to the hvac unit and connect one of the unused wires to the c terminal and bingo that color wire is now your c wire. I had to figure this out and it was super easy. Don’t forget to synch it up with your Alexa so you can yell at her to turn down the A/C in the kitchen :)
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Recommend this thermostat.
on July 23, 2021
Posted by: WesleyM
from Texas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Wonderful thermostat. Easy to install, use and the multi room sensors are a great feature.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Missing Homekit
on July 22, 2021
Posted by: Mike F
from Upton, MA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Replaced a T6 with a T9 in order to gain ability to use remote sensors. Easy to install since it uses the same mounting bracket. Ability to focus on specific sensors is great. Although the sensors themselves seem to read differently than other thermostats in the same spots. Really miss the Homekit integration. I now have 5 T6s that can work with Homekit and 1 T9 that can't. Other than that, no complaints.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
won't connnect
on July 22, 2021
Posted by: R. Taylor
Verified Purchase:Yes
it won't connect. I'have this thermostat for over a month and it won't connect
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
No Away Status By Motion Sensor
on July 21, 2021
Posted by: PJon
Frequency of use:Daily
Verified Purchase:Yes
I’ve had an ecobee4 and prefer it because the “away” status is triggered when no occupancy is detected. This unit offers geofencing to set the away/home status, but IMO this is not nearly as good as using occupancy sensing.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Purchased 3 weeks ago..
on July 21, 2021
Posted by: Jake64
Verified Purchase:Yes
Easy set-up and easy to use. My spouse wants to be able to adjust it manually and I like to do it remotely so it serves our unique needs. Great product for the few weeks we've owned it.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Simple, Functional and Helpful Thermostat
on July 21, 2021
Posted by: Cavalier
from charlotte, nc
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
simple, easy to use thermostat that has a geofencing feature which is very nice. In addition, the remote room sensors make sure the areas you actually use are comfortable without wasting energy to over cool or heat a hallway where the main thermostat is for example. The app is easy to use but sometimes controlling the temperature on the touch screen won't trigger an event, simple solution to this is to go on the app and change it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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