Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Geoffrey
from San Diego
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Bought two T9 Smart Thermostats, with Room Sensors, for my house and they were both easily installed and configured. Using both the thermostats and sensors together helps keep the house cooling well balanced. Having the phone app to remotely monitor and configure the T9s is a plus.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Smart one
Verified Purchase:Yes
Excellent quality, easy to manage with remotely with my smart phone.
Written by a customer while visiting resideo.com
Posted by: Muriel- Ontario, Canada
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We’ve lived here for 14 years and since moving in, I’ve had complaints from family members that 2 of the upstairs bedrooms were too hot in the summer and too cold in the winter. We even have central air conditioning. We’ve put ceiling fans in the bedrooms and vent fan units in to try and better regulate the temperatures to no avail. I got the Honeywell Smart T9 thermostat for my birthday recently and within a short period of time there were no more complaints and no need for additional cooling methods.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymou$
from Rosedale, MD
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy setup. Works well with the additional sensors.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Works fine when the app works
on August 10, 2021
Posted by: Anonymous
from Las Vegas
Frequency of use:Daily
Gender:Male
App randomly stopped working on our two phones. 90 minutes of our time later following and exhausting all the troubleshooting steps, support email came back with a "we don't actually make this" response, and that company only has "live" techs during restrictive hours. Looks like we'll just not buy another honeywell product and use the clunky touchscreen on the thermostat to program herein.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, August 12, 2021
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch. -Jerry
Written by a customer while visiting resideo.com
Posted by: AmyO
from Williamstown, NJ
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Looks beautiful, easy to use and set up. Recommend
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Heath M
from Virginia
Gender:Male
Verified Purchase:Yes
The programming is simple, the display is easy to read. However, the display at night is way too bright even on the lowest setting, so we use the blank it out option. And so everyone knows Honeywell gives your utility access to shutoff your AC without your permission. It's supposed to be an agreement with your utility company, but once you hook up WiFi so you can use your phone with it, they give remote control to adjust the temperature. So now I have disabled wifi and it's just a plain old wall thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Uncruling99
from Orlando, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
having a thermostat in every room has helped us keep a more even temperature within our house and for that this unit is great. What I don't care for is the UI system as it takes multiple clicks to set a hold or vacation mode where as other thermostats I just hit the hold button and would be done. I don't care to use the geofence features, I'd rather be in control than have the unit think for me.
I hope that with the Honeywell Home app I still get a report at the end of the month on my AC usage as that was a great feature of my previous thermostat. Guess I'll wait and see.
I hope that with the Honeywell Home app I still get a report at the end of the month on my AC usage as that was a great feature of my previous thermostat. Guess I'll wait and see.
I would recommend this to a friend!
Written by a customer while visiting resideo.com