Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Halpin electric
Verified Purchase:Yes
Able to control South Carolina house from NJ home
Written by a customer while visiting resideo.com
Posted by: Don McQ
from Regina, Saskatchewan, Canada
Frequency of use:Daily
Verified Purchase:Yes
Simply does its job well with just the right amount of tech. Remote sensors are a great benefit.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: DenLY
from Saint Cloud, FL
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I did have a setback on installing it. When you call the number to get help, you have to make sure its during business hours. It was a Saturday afternoon. We had to uninstall the device twice, to use the old one while we kept checking online what we were doing wrong. I wish it would also explain the setting options, the differences of the settings and problem consequence resolution if we did put in the wrong settings. Which was my mistake and it took me a few hours researching online to find that. After that, it has been really nice the new thermostat
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Rosiesdad
from Murrieta, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great. Wherever I am. Easy to use and intuitive screens make it easy to get to what I want: setting temperatures, setting separate schedules, setting room sensor priorities, etc.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous 9
from California
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Very unhappy with device. It never worked properly according to the temp I set. I could set it to turn ac on at 80 degrees. It would either cool the house down to 70 or not turn on until temp in house was 85 .I tried resetting several times and it still did not work as expected. I’m going back to a device that’s “Old School “.
Written by a customer while visiting resideo.com
Posted by: RMKP
from Puerto Vallarta, MX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Was easy to set up. We have four separate thermostats and it was a breeze. The Honeywell app is also easy to set up and use, but it does crash often making you re-login. Otherwise, I would have given five stars.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Raymond B.
from Houston, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I can’t wait to have my electronic dampeners installed to really utilize this thermostat. I enjoy being able to see the individual temps in all rooms and prioritize
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Never trust Resideo Honeywell!!!
on August 11, 2021
Posted by: ResideoIsEvil
Frequency of use:Daily
Resideo would not honor my warranty even after I proved with photographic evidence that their failed device as at fault!
No, I would not recommend this to a friend.
Response from resideo.comBy Support, August 18, 2021
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Please visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help. -Jay
Written by a customer while visiting resideo.com