Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Device control
on August 31, 2021
Posted by: Hollisl
from Kankakee, Illinois
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Being able to control your device while away from home, is so great!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great product
on August 31, 2021
Posted by: Lee v
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I love my new thermostat, my favorite features are that I can change the temp from my phone or ask Alexa to change the temp.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Terrible choice
on August 30, 2021
Posted by: Disappointed !!!
from CA
Gender:Female
Verified Purchase:Yes
Thermostat has not worked since it was installed by Synergy Company. This company came in backed up with Edison and broke my A/C. I am extremely upset
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love it
on August 30, 2021
Posted by: Jbaile
Verified Purchase:Yes
Love it. Can move the sensor wherever we choose in the house. Can control from my phone.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Operates well, software could have more features
on August 30, 2021
Posted by: buckwheat
Verified Purchase:Yes
Pros: works as advertised, drives to remote sensor temp as intended during set time, geo fence (off when away) useful. Touch screen response good. Adjust temp from app good.
Cons: a) can’t display time instead of temp on main screen when idle, b) app can’t show temp and heat/cool activity as graph like radio thermostat app does c) Cannot increase tolerance - the temperature “band” before heat/cool goes back on to maintain temp. At first was worried about more frequent cycling than old tstat, and that it would wear out old AC. Seems ok for now.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Not compatible to replace T5
on August 28, 2021
Posted by: Dshannon
Verified Purchase:Yes
This thermostat WILL NOT function as a direct replacement for a T5. It tries to turn on the compresor without fan running
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Thermostat work great
on August 27, 2021
Posted by: Phong
from London ont Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 thermostat work great but finding that the room sensor I brought after seem to not give the right room temperature to the thermostat, end up not using the room sensor and everything working fine again with the thermostat
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Liking It
on August 27, 2021
Posted by: TimeNuff
from Moreno Valley CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Like the fact that I don't have to get out of bed to turn out of and on and I can turn it on when I'm 30 minutes from home to make sure the house is nice and cool when I get home or the ability to turn it off while I'm on the road of I forgot to do that before leaving the house that way the A/C's not running all day when no one's at home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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