Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
T9 Smart Thermostat
on September 26, 2021
Posted by: Brittan
from Las Vegas, NV
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Great thermostat very easy to use! Love that I don't have to walk to the thermostat I can just change the settings through my phone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Nice Product but needed a firmware upgrade.
on September 23, 2021
Posted by: JB JB
Verified Purchase:Yes
Some bugs in the beginning, needed a firmware upgrade. Tech Support got it done (remotely) - smooth ever since we updated.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great product
on September 22, 2021
Posted by: Anonymous
from Murfreesboro tn
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great for str places as you can remote control with ease
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love it.
on September 22, 2021
Posted by: Lovinit
Verified Purchase:Yes
Love it. Love the app too. They say I have to put 50 words in this review and I don’t love that.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Wonderful product!
on September 21, 2021
Posted by: Tony T
from East Fallowfield, PA
Frequency of use:Daily
Gender:Male
I bought the T9 Smart Thermostat a few weeks ago. It was a little more complex to install than I thought it would be. However, the simple directions and illustrations were spot-on...and I completed the installation within 45 minutes. Works well with Alexa. Now I don't have to run downstairs to change the temperature. "Alexa, set thermostat to 72," and it's done. The only thing I'm trying to change with no progress: my wi-fi router does not appear on the list of networks. My wi-fi extender and my neighbors' wi-fi appear. But my main network that's only 20 feet away does not show even when I reset both the router and thermostat. It's fine though. Just connected it to my extender & works fine.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Thermostat
on September 21, 2021
Posted by: Reyes
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Way more convenient major update then previous thermostat also convenient being able to control with your phone device
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Intuitive app, neat features.
on September 21, 2021
Posted by: casiowiz
from Johnson City, TN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works well, app control and scheduling is easy and intuitive. Nothing I don’t like.
It also shows the weather on the display. That’s handy.
I haven’t used the smart room sensors yet but plan to in the future.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Good stuff!
on September 21, 2021
Posted by: Blutulbx
from Dixon, MO
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to set up and use.
You may need to reinstall the app on your phone if it doesn’t connect off the bat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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