Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,836 Reviews)
Rating breakdown 2,836 reviews
5 Stars
1,648
4 Stars
555
3 Stars
255
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,777 out of
2,186)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: JKnapp
from Bussey, IA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This thermostat has been amazing! I highly recommend. I like the modes which are energy saving and I really enjoy the app features. I purchased two additional sensors and its useful to see the temperatures throughout the house. I have yet to have a problem with this thermostat and installation was easy, I am a single mom of two toddlers and through the chaos was able to install it within an hour and half.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Cee Cee
from Ferndale, Michigan
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It has great features. I particularly like the geofencing. The only thing is that it does not always recognize when I am home and gets stuck on away from home. I haven't figured out if there is something I can do to control/ fix that. I can still control it both at home and on my phone, so it is not a problem.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Dagcol
from Denver, CO
Gender:Female
Verified Purchase:Yes
It is very basic, priority on areas doesn’t work. There are definetely better systems out there.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2
Died 6mos
on May 5, 2022
Posted by: ms v.
from north carolina
Frequency of use:Daily
Gender:Female
8pm screen went BLANK... System Message "OFFLINE" Honeywell Support...aka No Support... directed to call tech after being advised to ck connection "c" & "r" then call back., guess what? called back to get voice mail office closed til next day @ 9am..called 9:15 am still got message office closed.. Called back at 11:30 am to be told connection needs to be between 24-30..or call HVAC REPAIR...WHATTTT....???? NOW DAY TWO STILL NO AIR IN NORTH CAROLINA.. THANK GOD IT'S COOL... EXTREMELY DISAPPOINTED TO PRODUCT AND SUPPORT.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Support, January 27, 2023
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Posted by: Frankolino
from California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I like how the thermostat stores your last settings for cool or heat and being able to check the temp and control it remotely. However, for the price, you would expect it to be able to switch between cooling and heating i stead of having to do it manually.
Written by a customer while visiting resideo.com
Posted by: IM IL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Love this thermostat. Bought it for 2nd home to manage the heating & cooling remotely. The remote room sensors are great because we can monitor temperature in basement, main floor, 2nd floor and 3rd floor. The house was built in 1910 with plaster & lathe walls and the sensors communicate to thermostat. We also put one on covered back porch (no, they’re not intended for exterior). The C wire adapter was included and it was perfect for our installation.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Amazing Thermostat
on May 9, 2022
Posted by: JohnDa
from Beaumont, TX
Frequency of use:Daily
Gender:Male
Owned this thermostat for almost a year and it’s by far the best smart thermostat I ever had.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: CLanier
from Bumpus Mills, TN
Gender:Male
Verified Purchase:Yes
Easy setup and operation. Love the automatic geofence feature that changes the settings.
I would recommend this to a friend!
Written by a customer while visiting resideo.com