Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,837 Reviews)
Rating breakdown 2,837 reviews
5 Stars
1,648
4 Stars
555
3 Stars
255
2 Stars
141
1 Star
238
81%of customers recommend this product.
(
1,777 out of
2,187)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: foxmja
from Madison, WI
Gender:Male
Verified Purchase:Yes
Our first smart/wifi thermostat (also Honeywell) stopped working (repeatedly reset/rebooted and inside temperature readings were way off) after about 7 years, 2 years after it moved with us to our current home. We picked up a T9 to replace it since that was the model I'd been considering when we moved had we left the old thermostat behind. The remote temperature sensors are a nice improvement which we have in the bedrooms to keep them more comfortable at night (before that the bedrooms dropped about 4 degrees below the living area where the thermostat was located).
Aside from the remote sensors and cleaner/modernized UI not a huge difference from the old landscape orientation thermostat. I kind of miss having all the information visible without tapping the screen (just the indoor temperature and some oudoor weather icon I think show most the time). We've only had it a few weeks now and I haven't gone through every setting to see if that is configurable; I definitely want to go in and dim the display.
Some minor wifi connection issues with our Eero mesh, but I expect that will be worked out eventually on the router end. It's dropped connection twice so far, but connected on it's own again. One time it didn't connect right away so I had to manually set up the date/time on the thermostat for it to continue working offline, apparently it doesn't remember the last date/time it had when last online.
The app/programming is pretty intuitive for the most part. My only complaint is that it isn't always clear when changing the schedule for a single day, will also change make the same change on other days. I worked around that problem by adding custom time ranges on weekend to have the later wake and up times without affecting weekdays.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Landonsplace
from California
Gender:Male
Verified Purchase:Yes
One word perfect easy operation easy to understand works so nicely easy to program easy easy it's about all I can say
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Dryan
Verified Purchase:Yes
Easy to install. Easy to use. Very simple interface and app use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Travelingman in Florida
from Aventura, Florida
Gender:Male
Verified Purchase:Yes
This is a very good thermostat. Easy to operate from the Honeywell Home app, or from the thermostat. We also installed a sensor for the bedroom, so there is a choice of 2 locations to run it from. Honeywell products are reliable have always been the only thermostat I use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: cmod
Verified Purchase:Yes
sensors don't seem to work consistently and you can't set a max temperature, only minimums, which lead to overheating in some areas.
Written by a customer while visiting resideo.com
Posted by: John Y
from Clovis, CA
Gender:Male
Verified Purchase:Yes
Very easy to install with great remote control. I particularly liked the remote temperature sensors and added few more.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Dale5525
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It works but sometimes it doesn’t connect to the app, and it’s usually when you need it to. Not sure if we are keeping this, might try another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Kelley_meche
Verified Purchase:Yes
So far so good. Got these as part of a remodel with new furnace. Don’t have zone controls, but using the multiple priority seems to keep upstairs and downstairs within 3-4 degrees. Still have to move in to see how it does with everyday living.
Written by a customer while visiting resideo.com