Thermostat works great the remote module is perfect for my wife that works at home it keeps that area the house warm without having to adjust the thermostat
The thermostat itself is great The reason i gave only 4 stars is very confusing installation guide. I didn't have a C wire and the guide instructions were very confusing. I had to call a customer service and the rep Ali was very helpful but... I had to wait for almost 2 hours listening music and waiting for someone to answer. Same issue with setup.Had hard time to go through initial advanced setup, and spent another couple hours trying to navigate through, just because the manual was useless. Tried to call support again, but after another hour listening to music i gave up
Awsome product! We had and it older Honeywell thermostat that I installed in our old home but we left it there when we moved. We wished we had brought it with us until we bought this T9 and installed it. The T9 is better in every way from our older one. We use the wireless room sensor at night to have the HVAC maintain a good temp in our infants room for sleeping. Only thing I would change is I would write on the box that I’m big letters that it comes with the c-wire adapter. I didn’t see it so I was getting ready to install new wire and when a few hidden staples made it difficult I dug through the box and saw the adapter.