Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
3 out of 5
3
T9 thermostat
on December 12, 2021
Posted by: browndk26
Frequency of use:Daily
Verified Purchase:Yes
Setup was fairly easy. It took a couple of try’s to connect to my Wi-Fi network. Easy to setup a schedule using the app. Wish the display and app had an indicator that said Heat/Cool on like the T4 thermostat. This one’s background color changes to orange or blue when operating. Did not have a wall mount plate included. I have not tried using geofencing or the room sensor.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Worth the Wait?
on December 12, 2021
Posted by: A Nantucket on the Lamb
Gender:Male
Verified Purchase:Yes
great product. customer svc painfully slow to get thru (think put phone on speaker and wait 45 sort of slow). Took 3 times and patience. Once on it, all good (and this was pre holiday stupidity). Highy reccomend. DIY project with one remote. Ties to wifi and android.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Nice looking Thermostat
on December 12, 2021
Posted by: Yasser
from West Des Moines Iowa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I've had this item for just about a month now and so far I like it. I like the look overall over the other smart T-Stat out there. The app could be better and should offer more options. The app tends to freeze up and I would have to exit it out of it to reuse the app (I use the Galaxy Z flip 3). The t-stat itself stays on all the time and I would like to have the ability to dim the screen or turn it off completely when not in use, like it should turn on when you walk by it. It would also be nice if as part of a schedule you could have the t-stat turn off the hvac when needed, like in away mode. I don't currently see how I can do that. Overall I do recommend, its simple to install but could be a bit more intuitive
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Works great
on December 10, 2021
Posted by: Anonymous
from Roanoke Va.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I was looking for a thermostat which was capable of having another portable thermostat I can move around the house. My wall-attached one is located next to my xmas tree which gave it a false reading of the actual room temperature. Since installing this along with the portable thermostat the room ambient temp is much more consistant.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Good product
on December 10, 2021
Posted by: BobFromCanada
from British Columbia, Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Since I was replacing an old Honeywell this was an easy install. Works very well, no problems. And, it is much easier to set than the old one. Only suggestion I have for the manufacturer is to supply better usage manuals.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
great thermostat
on December 10, 2021
Posted by: annita
Verified Purchase:Yes
i finally solved the temperature problem in m my house.it's simple but versatile: i can manage it from my cellphone, adjust temp in different areas of the house. i'm happy with it
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Amazing product
on December 10, 2021
Posted by: Christopherandrew16
from Saint Marys, Georgia
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat, easy toset up and use. My all time favorite feature though is the automatic setting which will make the unit run in heat or a/c depending on the set point. Perfect for winter days where sometimes you need both in one day.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Smart Thermostat
on December 10, 2021
Posted by: Mary-Anne L
Verified Purchase:Yes
Easy to install and set the programming. But if I need a temporary change, I just pull the app up on my phone from anywhere in the house and change the temperature to whatever I want. Holds it until I change it again or until it changes to the next cycle of preprogrammed settings. Very handy and efficient. I don’t have to remember to change my thermostat to a cooler setting for sleeping, it does it automatically.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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