Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Happy Honeywell Customer
from Wisconsin
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The main feature we bought the T9 for was it's remote sensor capability. Having remote sensors solves the problem of the temperature differences between the first and second floors of a two story home that only has only one HVAC zone, especially at night on extremely hot summer days or very cold winter nights. Either case results in a very warm second floor. We put a remote sensor in the master bedroom and have the program schedule monitor the master bedroom at night in both summer and winter. The prgramming is also very easy to navigate and much easier to set up than our previous thermostat. Monitoring the temperature of the house from our phones was important to us because we are out of town a lot in the winter. We have it notifying us if the temperature in the house deops below 65 degrees. No more need to ask someone to go check on the house.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: PKay
from Denison, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Thermostat is easy to program, and it works great with my Ring Alarm app.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Dan W.
from Buena Vista, CO
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Its okay compared to EcoBee. I prefer the features and layout of Ecobee. Honeywell seems to lack some basic features. Mainly in setting the allowabe diffences from room-to-room that have sensors.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Tom Acq
from Rochester, NY
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Temperature lag with the wireless remote sensor made for big temperature swings. This stat didn't have near the programming options as the Vision Pro 8000. The T9 can't even control a humidifier! It's also too small to cover where the old stat was on the wall. What were they thinking? At least they could have included a cover plate but it costs extra.
I decided to return the T9 and keep the Vision Pro 8000.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3
Geolocation doesn’t work
on December 26, 2021
Posted by: Leaff
from Carleton Place, ON
Frequency of use:Daily
Gender:Male
If your thinking of buying this model for the Geofencing feature, don’t bother. It works for a short period and then is stuck on away and no amount of rebooting or manipulation will change it. Otherwise it’s a good thermostat. The app isn’t great but minimally functional.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, February 17, 2022
Hi, this is not something you should expect and we apologize for the experience. Please don't hesitate to reach out to us if you're still experiencing any issues. Our Support Center link at the top of the page has all the ways you can get in touch.- Charlie
Written by a customer while visiting resideo.com
Posted by: Serrano
Verified Purchase:Yes
The app is a little cumbersome to use conflated to the total connect app.
Written by a customer while visiting resideo.com
Posted by: Muntress
Verified Purchase:Yes
Easy to install and operate! I did it’s all by myself!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Toofaseddy
from Elkhart, IN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy installation. Very easy wifi setup. I love that I can make a change to the thermostat any time anywhere.
I would recommend this to a friend!
Written by a customer while visiting resideo.com