Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Dezz
Frequency of use:Daily
Verified Purchase:Yes
Supports newer 2 stage units, has geofencing and scheduling which is super easy to use directly from the touchscreen.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: TomW
from Etown, Kentucky
Gender:Male
Verified Purchase:Yes
So far I am happy with the T9. Does have alittle trouble knowing if I am home. Other than that the programs work as desired.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Not up to par
on December 30, 2021
Posted by: Rob72
from Texas
Frequency of use:Daily
Gender:Male
I bought one of these two replace my nearly 20 year old standard thermostat and for a while it worked great. Then after a year or so the temp readings were far from accurate and the scheduling was always incorrect. Not to mention the numerous times it would just randomly go offline. Then after about two years it completely quit. Now I’m back to a standard programmable thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, February 17, 2022
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us. -Jerry
Written by a customer while visiting resideo.com
Posted by: Eagkes2525
Verified Purchase:Yes
Works great and looks great. My only complaint is that the app is very cumbersome and non user friendly
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Hands On
from IL
Gender:Male
Verified Purchase:Yes
I replaced a previous Honeywell smart thermostat with the T9. The old one worked fine, but I changed my wireless router from a 2.4 to a 5 GB version to increase the signal coverage. The old version did not work on 5 GB, so I replaced it with the T9. I changed it out myself with the very well written instructions. It works well and has new features that I use. Geofencing helps keep my energy usage down and I can see the humidity from my phone. The touchpad is much more user friendly and the reset function is much easier. I had to call to get help resetting the connection because it was not at all easy to accomplish.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Easy installation and very satisfied with features
on December 29, 2021
Posted by: JohnK
from Littlestown, PA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install as long as you follow the instructions. Working well with our 8 year old Heat Pump. We especially like the remote sensor feature as we had been wanting to move the main thermostat sensor to a different location. This made this improvement very easy. The interface on the thermostat as well as the app is nice. So far so good.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: J E S
from Chapel Hill, NC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very well built, great fit and form. Functions of menus and settings very well laid out and understandable.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Tommy D
Verified Purchase:Yes
I bought this for a second home in a northern climate. It is fantastic being able to remotely view and or adjust the temp inside the home at any time. My installation went well even with the need to add a C wire adapter which was supplied!
Written by a customer while visiting resideo.com