Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,837 Reviews)
Rating breakdown 2,837 reviews
5 Stars
1,648
4 Stars
555
3 Stars
255
2 Stars
141
1 Star
238
81%of customers recommend this product.
(
1,777 out of
2,187)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Raul
from McHenry, Illinois
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very well designed thermostat but I do wish the scheduling was more visual as opposed to enter the information. The interface has a lot of potential but it still works.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Alson Lee
from Alabama
Frequency of use:Daily
Verified Purchase:Yes
Started at a 5-star. Easy install. Easy connect to wifi and added to app with other devices - all no problem. Honeywell Home app did not always recognize Home and Away so did not get max benefit from the schedule and Away heat / AC savings. At approx 60 days, the thermometer reading defaulted to 99 while actual temp in the 60's. 20's outside so no heat since max setting is 90 for heat. Called service - excellent support but took 1.5 hours to walk through all steps. Factory reset, wiring check all to no avail. Honeywell Resideo agreed to replace thermostat. Expecting an overnight ship due to winter weather, was told 2 weeks to receive new. Had to get local thermostat just to have heat in the house while awaiting replacement.
Written by a customer while visiting resideo.com
Posted by: Cheryld
from Florida
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Light stays in all the time. This was a replacement under warranty and it’s totally not as good as my original. I’m not happy with the replacement
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Bee Man
Verified Purchase:Yes
Works well as expected, fairly easy setup as well as easy operation.
Written by a customer while visiting resideo.com
Posted by: BTSL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
First T9 installed caused heat to turn on when AC was selected causing home to heat to 90 degrees. Would not purchase again.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Sandy, Utah
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Wanted a thermostat I could control from my phone. Did some research, concluded the T9 was a best fit for me. I have heat only and the electrical was just two-wire. Found a power adapter and was lucky enough to easily run power. Figuring out where to connect the wires from the furnace wasn't as easy. Stumbled on a configuration menu on the thermostat, assigned values as best as I could figure out. Watched a lot of YouTube and read a bunch on the interwebs. Got it right first or second try. Very happy so far.
The app is glitchy. Never had a problem but it's not uncommon for it to go dark with a message "lost internet connection." Quickly remedied by reopening the app. Never bothered me much which says something because everything bothers me. It just deserves mentioning.
Schedules work great. Geofencing works great. Remote sensors work great. If this thing lasts, I'll be absolutely delighted!
This is one purchase I'm very satisfied with!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Goofybearhunter
from Wisconsin
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It does everything I need to do plus more. The ability to add sensors in various locations is great.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Happy customer 2
Verified Purchase:Yes
Easy to set up and connect to app. Helps with night light in hall way
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com