Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,829 Reviews)
Rating breakdown 2,829 reviews
5 Stars
1,643
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,771 out of
2,180)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1
Geo Fensing Works when it wants to
on April 25, 2020
Posted by: Beek
from Troy , Il
Frequency of use:Daily
Gender:Male
Geo only works when it wants to. Can't count on it and that is the main reason I bought the unit. I have opened a ticket on the problem months ago and Resideo has blown me off totally. If I could I would return it and but something that works.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Never Delivered Apple HomeKit Compatibility
on May 28, 2020
Posted by: Canturino
from New York, NY
Frequency of use:Daily
Gender:Male
Resideo promised this product would be updated to deliver Apple HomeKit compatibility by the end of 2019. I bought it knowing that could easily be an empty promise, and sure enough it was. It's a decent, but not great, wifi thermostat with a below-average app, but Resideo is not a trustworthy company.r
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Southport NC
Gender:Male
Verified Purchase:Yes
It didn’t work. Would not control HVAC upon installation. Must have been a defective unit. Removed and reinstalled unit a second time double checking all connections made. Same result. Replaced with new Nest E. Worked immediately.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Isaac
from San Antonio
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I returned both thermostats due to the incompatibility of other smart products not working with my Samsung SmartThings. The thermostats worked very well, but the reason for choosing these items was to have one hub that worked for all of my products.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Frankie
from Stratford CT
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat easy installation and programming
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
False promises
on July 6, 2020
Posted by: Emjay
from Dubai
Gender:Male
I bought this product last year when it was advertised that it will be Apple HomeKit-enabled by the end of 2019. Till now there's nothing. Now I'm stuck with an over-priced thermostat that doesn't that doesn't have the only option I bought it for.
Written by a customer while visiting resideo.com
Posted by: richarf
from co
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
not compatible with home kit & the user environment is garbage
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4
Excellent Thermostat - No Apple Home Support
on September 3, 2020
Posted by: jammin59
from Nashville, TN
Frequency of use:Daily
Gender:Male
Builder supplied a Honeywell T5 in our new home. I am an Apple Home user, and wanted a geo-fence, remote-controlled thermostat that made life easy, and worked with this system. I read reviews, asked many questions, and was told the T9 would have Apple Home support "very soon". Honestly, being a home-control geek, I've had numerous wifi-enabled thermostats. This is the absolute best thermostat I've owned, with the ability to monitor multiple rooms, etc. But here we are, a year later, with many requests for status for Home support, and no support in sight.
I would recommend this to a friend!
Written by a customer while visiting resideo.com