Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: JohnW
from san diego, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
easy to install and operate. But for security there is a problem: any one in the house can get the security code by using the code in the equipment plus 1234. This is not good if I dont want someone to control the thermometer.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: 714jpp
Verified Purchase:Yes
Coming from a dumb thermostat this is a sleek and polished thermostat. However, the set up with an iPhone 11 was cumbersome. I had to try several times to connect and when it did it took a long time. Likewise with the app, I failed to connect a handful of time and gave up on it only to come back and back and try further and it eventually worked. There are some features that are not working, for example the schedule feature, even though it's enabled, this feature is not functioning as intended and I wish it did because it's a feature that would be very useful. Manually turning on and off through the app works great. But overall I can't say I recommend this thermostat as I believe there are better options such as the Google Nest in this price range. Taking away 3 stars due to all the non working features.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Bcoleman
Verified Purchase:Yes
I am glad I got this product, I like all of the advantages it gives.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Camilla
from Manitoba, Canada
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Easy installation. Easy to follow steps to get everyone set up on it. Using it for a month already and we love it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Cathiesboy
from Concord, NC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 was a easy install and connected to the WiFi immediately. Set is easy and putting in a new schedule is a snap. I'm not sure about the sensor yet.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Kevinnn
Verified Purchase:Yes
Works great tells you total runtime by the day, week, year. Easy to use
Written by a customer while visiting resideo.com
Posted by: Steve Joe
from Vermont
Gender:Male
Verified Purchase:Yes
Hard to wire and set up. I had to call in a professional to get it working with my new furnace. That cost me more than the thermostat! That said, love the functionality and the ability to monitor and set it remotely.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jared R
from Texas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I ordered a BRAND NEW T9 Smart Thermostat and received a used model. I tried to de-register the device, but couldn't and had to spend 45+ minutes on the phone with Honeywell do deactivate it. Upon deactivating it and registering it in my name, I soon found out that the heating me on the thermostat did not work and this was probably the reason for the initial return. The second problem I have is the app in regard to the scheduling process. It is very confusing and does not seem to properly operate sometimes. It makes it easier if you setup the GeoFence, but if you aren't wanting to allow Honeywell to access your location, I wouldn't recommend it. If you are looking for an easier device in regard to that problem, I would recommend Nest. The only reason I will stay with this product is because it links to my Ring App. The initial purchase to me seemed a bit scammy for a Fortune 500 Company to send me a used product when I purchased a new one. If you buy, please pay attention as to if your product was previously used.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com