Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1
Caused boiler to fault
on January 7, 2022
Posted by: Geo0
I bought the T9 product becuse of I needed a remote sensor to help with cold spots in my house. I have a gas-fired boiler controlled by 2 wires at my thermostat. I added the common wire and terminated it to my boiler's c terminal as per the instructions. This triggered a fault on my boiler's controller and it would not start. T9 was messing with my boiler's controller.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: jack jack
from Fort Hood, TX
Gender:Male
Verified Purchase:Yes
product itself was awesome
the installation was crap
and could find no held on the internet
and couldn't contact support
ended up doing the wiring a little different than what the instructions to get it working
the installation was crap
and could find no held on the internet
and couldn't contact support
ended up doing the wiring a little different than what the instructions to get it working
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: ttayw
from Westchester county NY
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
If you can't move existing thermostat this is an excellent choice.
Written by a customer while visiting resideo.com
Posted by: Pop Stephen
from Tennessee
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and user friendly to program
Some WiFi glitches at first but none after a week.
Great value
Some WiFi glitches at first but none after a week.
Great value
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: BillH9
from Ocean View, Delaware
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T-9 is extremely easy to set up and use. I gave it a 4-star for only one issue and that is I've had this T-9 at a previous residence and recently moved but my email was determined to be 'already taken or in use'. So I had to get another email address, which is a waste of my time. But it was the only way I could set up this thermostat. This is my email and I moved! My old residence is no longer connected to the old T-9 but Honeywell can't figure out how to re-set for a new thermostat at a new location with a loyal customer.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: BobB2
from Houston, TX
Gender:Male
Verified Purchase:Yes
Installed with one additional toon sensor. I was skeptical of this feature but the system works well and prioritizes the area selected. Integrated with Apple HomeKit smoothly. The additional sensor also works as motion detector which comes handy in the bedroom when waking up early while it’s still dark outside. Shows outside weather and inside humidity. Only annoyance is the display at low light is still quite bright. And wonder if it can be smaller form factor overall.
In summary a nice upgrade from the old thermostat!
In summary a nice upgrade from the old thermostat!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jennifer G
from South Carolina
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I was having trouble regulating the temperature in my whole house. One floor would be comfortable while the other wouldn't. The extra sensors with the T9 have changed that. I am now comfortable wherever I am.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Simsim
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Great for those who have busy schedule. Program it and forget about it, works great and no issues at all. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting resideo.com