Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,837 Reviews)
Open Ratings Snapshot
Rating breakdown 2,837 reviews
5 Stars
1,648
4 Stars
555
3 Stars
255
2 Stars
141
1 Star
238
81%of customers recommend this product. 
(
1,777 out of 2,187
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
2 out of 5
2
App very buggy; geofencing unstable
on February 16, 2022
Posted by: Eastd
Frequency of use:Daily
Verified Purchase:Yes
The iphone app often logs me out and so geofencing does not work. At times, the app does not display the correct temperature.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Stats aren’t stable
on February 16, 2022
Posted by: Bob Static
from San Leandro, ca
Gender:Male
Verified Purchase:Yes
Really inconsistent connections. We have eight of them and they go off line and disconnect for no reason.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Excellent
on February 17, 2022
Posted by: DJ DC
Verified Purchase:Yes
Great product.. Works perfect with my Google nest hub.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Good Thermostat
on February 17, 2022
Posted by: Gord J
from Ottawa Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
simple set up and works well , app download is good to use , if there is a fault it it is how to use the app , not straight forward
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Good digital thermostat
on February 17, 2022
Posted by: I.S.
from Montreal
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Good thermostat, keeps the internal temperature stable with minimum variation (less than 0.5 degrees).
Seems accurate and the external temperature and internal humidity are good features.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
App needs some work
on February 18, 2022
Posted by: Travis S.
from Escalon, CA.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The Thermostat works fine, but the Remote App to control it from your phone needs some work. I keep losing the connection between the app and my thermostat so I have to keep signing in and registering my account and device.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Avoid this product
on February 18, 2022
Posted by: Anonymous007
Frequency of use:Daily
Verified Purchase:Yes
The app is horrible. It has a mind of its own. The app will change the temp back to a previous temp you set, even though you’ve changed the temp in the app itself. Even restarting the app doesn’t help half the time. I have to manually turn the heater on and off…I don’t recommend this to anyone. It is a pain to use and it is not a smart thermostat …it’s a dumb thermostat. The thermostat has a long delay sometimes to update the actual temperature in and around the thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Is this worth it?
on February 18, 2022
Posted by: S. Coleman
from New hampshire
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works perfectly. The house feels much better and is uniform temperature
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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