Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,837 Reviews)
Open Ratings Snapshot
Rating breakdown 2,837 reviews
5 Stars
1,648
4 Stars
555
3 Stars
255
2 Stars
141
1 Star
238
81%of customers recommend this product. 
(
1,777 out of 2,187
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
T9 thermostat gives peace of mind
on February 3, 2022
Posted by: Luna
from Saskatchewan, Canada
Frequency of use:Daily
Verified Purchase:Yes
Great thermostat. I like the ability to set up schedules, and monitor/adjust the temperature of our home from a smart phone. This gives me peace of mind when away the furnace is still working. The only downside I found is the geofencing doesnt work the greatest. Not a big deal for me though.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9
on February 3, 2022
Posted by: Michael F
from Bayport NY
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
So easy to use - very accurate! Can’t believe how more comfortable my home is. The best out there
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 thermostat
on February 4, 2022
Posted by: TexasMarine
from Texas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 is an outstanding unit. Extremely easily to use and accurate in the information it provides.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love It
on February 4, 2022
Posted by: Rodney
from Unadilla, Ga.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I just love it, fairly easy to install, simple to operate, I would highly recommend getting one of these!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great value.
on February 4, 2022
Posted by: Papabear
from South Carolina
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Unit was purchases for its options and future updates like sensor placements later on. Scheduler was the biggest need. Saves allot on everyday energy consumption. Install was ok. Did have to use extra wire from Wall to furnace connection for common. Works great!! Remote control unit also a plus!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Buy something better
on February 4, 2022
Posted by: Dont waste money on this
from Canuckistan
Frequency of use:Monthly
Gender:Male
Verified Purchase:Yes
Setting up was a pain. Boiler baesboard heaters in apartment style condos work in a way that when 24v is applied they close, so if the power goes out they will open and provide heat. For two days i could not get it to work that way, turn on the heat and the valve would close. I measured the voltage output on every pin under every setting and it looked like it was not going to work the way i needed it to, so i went and bought a relay to make it work. After wiring the relay in to fix that issue it was working in reverse, so it just randomly decided to work the way it should contrary to what it was doing the day before on the same settings. The only way to mount it to a wall is with a tiny drywall mount. My previous thermostat was mounted in a junction box, so i had to make my own mount to fit it over the box. The software is slow and the app is pointless. Tried the smart feature where it will turn the heat on before it gets cold to maintain a constant level. All it did was start turn the zone valve on and off every ten minutes. The temperature range and consistency is okay, bought it just to replace the mechanical one that would drop to 15 celcius before turning on. They provide a massive adapter for a furnace but cant provide a piece of plastic to mount to a junction box. No way to adjust the screen brightness when on. You can adjust it for idle, but not while active. On a positive note, it covers a junction box and isnt hideous.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Very Nice Smart Thermostat
on February 5, 2022
Posted by: T. Baldwin
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 thermostat was a very nice improvement to our HVAC system. The original thermostat was on a cold wall and would never read properly. When it was cold outside the stat would warm parts of the house too much, thereby wasting energy. With the new T9, we added two remote sensors and prioitized them for averaging and our home is so much more evenly controlled. We also are saving energy.
The installation and setup was very easy. I found the C wire was not connected in my furnace, but it was easy to connect it to the circuit board in the furnace and then the T9 worked great.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Nice unit
on February 5, 2022
Posted by: D9niel
from Central California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very useful to be able to operate by phone app. And that the power comes from the wall wire no batteries required
Written by a customer while visiting resideo.com
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