Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Top Notch
on November 20, 2025
Posted by: Troy O
from Colorado
Verified Purchase:Yes
I have an older house(1918) which is challenging. With the room temp sensors and being able to select different rooms as priority is key to me balancing out my new system.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Just What I Needed
on November 19, 2025
Posted by: Alicia W
from Colorado
Verified Purchase:Yes
It's great! Did have a little bit of trouble installing the C wire adapter but now it's working and doing just what I need it to.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Thermostat is great, software sometimes glitches.
on November 19, 2025
Posted by: Old timer
Verified Purchase:Yes
My only problem is sometimes the geofence doesn’t know I’m home. I have to go into app and turn it off and on. Not sure if it is a WiFi in my home or a glitch in Resideo app. I invited wife and it works perfectly for her when she comes and goes.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Limited features for such an expensive T-Stat
on November 15, 2025
Posted by: Tauz
from Princeton, WV
Verified Purchase:Yes
Not dual fuel compatible. User doesn’t have complete control over system. Too expensive to be so restrictive!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Solved my problem
on November 15, 2025
Posted by: D.E.
from Texas
Verified Purchase:Yes
Been having problems for years with different temperatures between front rooms near thermostat and rooms at the back of home. This thermostat with the sensors keeps my home at a comfortable temperature.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
It's OK
on November 14, 2025
Posted by: fatjesus
from mn
Verified Purchase:Yes
So far so good. My last Honeywell stat died on me.. The one thing missing, T9 should be able to control the air ex-changer like the Ecobee does...
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Works as I had expected
on November 13, 2025
Posted by: Tom Z
from Rogers , Mn
Verified Purchase:Yes
Thermostat replaced my outdated Nest Thermostat. Works fine and like the geofence feature. Only thing that would be nice is that the screen on the thermostat stays lit all the time. Would be nice if it darkened when not looking at it to adjust it.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great tool and easy to install
on November 12, 2025
Posted by: Clint F
from Pinehurst, Texas
Verified Purchase:Yes
Easy to install and easy to link with app for complete control of my system.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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