Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1 out of 5
1
Disappointing Product
on February 1, 2022
Posted by: Jeremiah
Frequency of use:Daily
Verified Purchase:Yes
Totally disappointed with this product. Constantly disconnect from the remote monitor. I literally have to reset it every day. It also constantly goes out of scheduled and turns completely OFF at least once a week. This is actually dangerous in cold weather and the pipes can freeze. I keep manually resetting it but it defaults off over and over again. The App also disconnects then wipes the password from the memory of the phone or computer requiring constant password resets. The App also will not work properly unless you turn tracking on - why Honeywell wants to track your location all the time when the house doesn't move with you is bizarre and an invasion of privacy. A complete waste of money and a DO NOT BUY from my standpoint.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Thermostat T9
on February 1, 2022
Posted by: Dave6
from Houston,TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great easy setup keeps home average temperatures
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
No more temperature adjustment at night.
on February 1, 2022
Posted by: Anonymous
from Dumont, NJ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is a great product. It keeps the right temperature so rooms don't overheat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Programming, Automation, FANTASTIC!!
on January 31, 2022
Posted by: JayBee
from Swartz Creek, Mi
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Super easy to program, works with my phone, iPad, and my Echo dot. Alexa turn up the heat 3 degrees, it's cold!!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Honeywell Thermostat
on January 31, 2022
Posted by: Ron Oczkowski
from Vermont
Verified Purchase:Yes
Great way to keep track of the temperature in your home.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Do not buy
on January 31, 2022
Posted by: Whit
from North Carolina
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Does not connect to wifi at all. Did at first and then kept turning off repeatedly.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great product
on January 31, 2022
Posted by: Nick4115
from Seymour,WI
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very easy to use. We love it. The geofencing is very cool. I set the distance to ten miles away. When I get that close to home my heat/ac turns on automatically.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
able to install it my self.
on January 30, 2022
Posted by: ezra
from Leesville LA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
was a learning experience. Our heat and ac both operate on heat pumps, but the base diagrams provided did not account for that.
Due to how thermostat are mounted with clear indicators for the wiring i was able to work out to connect everything.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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